Guide for Shopping at SHEIN (au.shein.com)

Introduction

SHEIN is a popular online fashion and lifestyle retailer offering a wide range of affordable clothing, accessories, beauty products, and home goods. Known for its trendy and budget-friendly items, SHEIN frequently updates its inventory to reflect the latest fashion trends.

Redeeming a Promo Code

1. Select Your Items: Browse through the SHEIN website and add the items you wish to purchase to your shopping bag.
2. View Shopping Bag: Click on the shopping bag icon to view your selected items.
3. Proceed to Checkout: Click the "Checkout" button.
4. Sign In or Register: Log in to your SHEIN account or create a new one.
5. Apply Promo Code: On the checkout page, you will see a field labeled "Discount Code" or "Promo Code."
6. Enter the Code: Enter your promo code in the provided field and click "Apply."
7. Complete Purchase: The discount should now be applied to your order total. Complete the remaining checkout steps and place your order.

Troubleshooting Promo Codes

• Check Expiry Date: Ensure the promo code has not expired.
• Code Accuracy: Double-check that you entered the promo code correctly, without any typos.
• Eligibility: Some promo codes have specific requirements, such as a minimum purchase amount or are only applicable to certain items.
• Single Use: Promo codes are often valid for one-time use only.
• Restrictions: Ensure the promo code is not restricted to certain users or regions.

If the promo code still doesn't work, you can contact SHEIN customer support for assistance.

Stacking and Combining Promo Codes

SHEIN typically does not allow multiple promo codes to be used on a single order. Make sure to choose the promo code that offers the best discount for your purchase.

Expert Coupon Hacks

1. First-Time User Discounts: Take advantage of discounts for new users by registering a new account.
2. Newsletter Subscription: Sign up for the SHEIN newsletter to receive special offers and exclusive discount codes.
3. Mobile App: Download the SHEIN mobile app, which often provides app-exclusive discounts and promotions.
4. Flash Sales and Daily Drops: Check the website regularly for flash sales and daily drops offering steep discounts.
5. Points and Rewards: Participate in SHEIN's points program by reviewing purchases, participating in outfit contests, or other activities to earn points that can be redeemed for discounts.

Holiday Sales

SHEIN offers seasonal and holiday sales throughout the year, including:

• Black Friday and Cyber Monday: Significant discounts site-wide.
• Christmas and New Year Sales: Festive sales with special deals.
• Back to School: Discounts on school essentials and fashion.
• End of Season: Clearance sales at the end of each season.

Stay updated by checking the website during these periods for the best offers.

Best Way to Find Deals

1. Sale Section: Visit the "Sale" section on the website for ongoing discounts on various products.
2. Follow Social Media: Follow SHEIN on social media platforms for real-time updates on promotions and flash sales.
3. Use Comparison Websites: Use coupon and deal comparison websites to find valid promo codes and the best deals.
4. Wishlist Items: Add items to your wishlist and wait for price drops or promotions.

Return Policy

SHEIN allows returns within 45 days from the purchase date. Items must be unworn, unwashed, and in their original condition with tags attached. Some items, such as lingerie, swimwear, or beauty products, may be non-returnable.

1. Submit a Return Request: Log in to your SHEIN account, go to "My Orders," and select the order you want to return.
2. Choose Return Items: Select the items you wish to return and provide a reason for the return.
3. Print Return Label: Print the provided return label and attach it to your package.
4. Ship the Package: Send the package back via your preferred shipping method.

Refer to the SHEIN website for full details and any updates to the return policy.

Contact Information

• Contact Form: Visit the SHEIN customer support page and fill out the contact form.
• Live Chat: Use the live chat feature on the website for immediate assistance.
• Email: Contact customer support via email (if provided on the support page).

About SHEIN

Founded in 2008, SHEIN is a major global online retailer known for offering high-fashion clothing and accessories at affordable prices. With a focus on fast fashion, SHEIN provides a vast selection of trendy items for women, men, and children across over 220 countries and regions worldwide.

For more information and shopping, visit au.shein.com.