Shopping Guide for Kerastase (kerastase-usa.com)

Introduction

Kerastase is a high-end haircare brand offering a variety of luxury products for all hair types. Known for its innovative formulas and professional expertise, Kerastase aims to deliver personalized solutions for every hair concern.

Redeeming a Promo Code

Follow these steps to redeem a promo code on Kerastase's website:

1. Add Items to Cart: Browse and select the products you wish to purchase.
2. Cart/Checkout: Click on the cart icon to view your selected items and proceed to checkout.
3. Enter Promo Code: On the checkout page, you will see a field labeled “Promo Code” or similar. Enter your promo code here.
4. Apply Code: Click the “Apply” button to see if your code has been successfully applied.
5. Complete Purchase: Continue through the checkout process to finalize your purchase.

Troubleshooting Promo Codes

If your promo code isn't working, try these tips:

1. Check Expiry Date: Ensure the promo code hasn’t expired.
2. Eligibility: Confirm that the products in your cart qualify for the promo.
3. Usage Limit: Verify if the promo code has restrictions, such as one-time use or a minimum purchase requirement.
4. Spelling/Case Sensitivity: Make sure the code is entered exactly as provided, without extra spaces.
5. Combining Codes: Some codes cannot be combined with other promo offers or discounts.

Stacking and Combining Promo Codes

Kerastase typically allows only one promo code per order. Be sure to choose the promo code that provides you with the best value for your purchase.

Expert Coupon Hacks

Here are some tips to maximize your savings while shopping at Kerastase:

1. Sign Up for the Newsletter: Get exclusive offers and updates on upcoming sales.
2. First-Time Purchase Discounts: Sometimes, signing up for an account or newsletter may offer a discount on your first purchase.
3. Free Samples: Kerastase often includes free samples with orders, especially on larger purchases.
4. Exclusive Bundles: Look for product bundles that offer more value compared to buying items individually.

Holiday Sales

Kerastase frequently offers seasonal and holiday sales. Key times include:

• Black Friday
• Cyber Monday
• Mother's Day
• Christmas

Additionally, there may be special promotions during various beauty events throughout the year.

Best Way to Find Deals

To find the best deals at Kerastase, follow these tips:

1. Visit the Sale Section: Regularly check the "Sale" or "Special Offers" section on the website.
2. Join Email Lists: Subscribe to the Kerastase newsletter to receive alerts on promotions and sale events.
3. Follow on Social Media: Follow Kerastase on social media platforms for real-time updates on flash sales and exclusive offers.
4. Coupon Websites: Check reputable coupon websites for any additional discounts or promo codes.

Return Policy

Kerastase offers a return policy that typically includes:

• 30-Day Return Window: Products must be returned within 30 days of purchase.
• Unopened Items: Items must be unopened and in original packaging.
• Refund Processing: Refunds will be processed back to the original method of payment, usually within a specified number of days.

For more detailed information, refer to the "Returns and Exchanges" section on the Kerastase website.

Contact Information

Need assistance? Contact Kerastase customer support:

• Email: Contact form available on the website.
• Phone: 1-877-748-8357 (Monday to Friday, 9 AM to 6 PM EST)
• Live Chat: Available on the website during business hours.
• Social Media: Reach out through their official social media handles.

About Kerastase

Founded in 1964 by scientists at L'Oréal Advanced Research, Kerastase has grown into a leader in the professional haircare industry. Known for its dedicated research and tailor-made products, Kerastase collaborates closely with top hairstylists to create high-performance, luxury haircare treatments for every hair type and concern.

Happy shopping!

--- Note: This guide is accurate as of the written date and may be subject to changes by the store. Always refer to Kerastase's official website for the latest information.