Shopping Guide for Klook (klook.com)

Introduction

Klook is a leading travel activities and services booking platform, connecting travelers with experiences, attractions, and transportation options across the globe. Whether you're looking to book a theme park visit, a local tour, or airport transfers, Klook provides a diverse range of options to make your travel easier and more enjoyable.

Redeeming a Promo Code

Follow these steps to redeem a promo code on Klook:

1. Browse and Select: Explore Klook's offerings and add your desired activities or services to your cart.
2. Review Cart: Click on the cart icon at the top right corner of the page to review your selections.
3. Apply Promo Code:
   • Click on the "Apply Promo Code" or "Use Promo Code" button in the cart or checkout page.
   • Enter your promo code in the provided field.
   • Click "Apply" to activate the discount.
4. Complete Purchase: Ensure that the discount has been applied, then proceed to checkout and complete your purchase.

Troubleshooting Promo Codes

If your promo code isn’t working, try the following steps:

1. Check Expiry: Ensure the promo code is still valid and hasn’t expired.
2. Review Terms: Confirm that your purchase meets the requirements and restrictions outlined in the promo code’s terms and conditions.
3. Re-Enter Code: Double-check for typos and re-enter the promo code.
4. One Code Per Order: Make sure you’re not trying to use multiple promo codes in a single order.
5. Contact Support: If all else fails, contact Klook’s customer service for assistance.

Stacking and Combining Promo Codes

Klook generally allows the use of only one promo code per order. Be sure to select the promo code that offers the best value for your specific purchase.

Expert Coupon Hacks

Here are several tips and tricks to save money while shopping at Klook:

1. Subscribe for Deals: Sign up for Klook’s newsletter to receive exclusive promotions, discounts, and travel inspirations directly to your inbox.
2. Use the App: Download the Klook app for additional mobile-only discounts and deals.
3. First-Time User Promotions: Look out for special discounts available to first-time users.
4. Referral Program: Refer friends to Klook and earn credits when they make their first booking.
5. Seasonal Sales: Keep an eye out for big savings during Klook’s seasonal and holiday sales.
6. Social Media: Follow Klook on social media platforms like Facebook, Instagram, and Twitter to stay updated with flash sales and promo offers.

Holiday Sales

Klook offers a variety of seasonal and holiday sales throughout the year. These include:

1. Black Friday & Cyber Monday: Significant discounts across many experiences and services.
2. Christmas & New Year: Holiday-themed promotions perfect for festive season travel.
3. Chinese New Year: Special offers for specific destinations and activities.
4. 12.12 Sales: Annual December 12th sale featuring various deals.

Best Way to Find Deals

To find the best deals on Klook:

1. Visit the Deals Section: Check out the “Deals” or "Special Offers" section on Klook’s homepage.
2. App-Exclusive Deals: Download and check the Klook app regularly for app-exclusive discounts.
3. Join the Newsletter: Subscribe to Klook’s email newsletter for regular updates on promotions and discounts.
4. Social Media: Follow Klook on social media for timely announcements of flash sales and exclusive vouchers.

Return Policy

Klook’s return policy varies based on the activity or service booked. Generally:

• Cancellations and Refunds: Many experiences offer free cancellations up to a certain period before the scheduled activity date. Details can be found in the “Cancellation Policy” section of each activity’s page.
• Non-Refundable Items: Some bookings, especially promotional deals or last-minute bookings, may be non-refundable.
• How to Cancel: Log into your Klook account, go to “My Bookings,” and follow the instructions to cancel your booking.

Contact Information

For assistance, you can contact Klook’s customer support via:

• Email: support@klook.com
• Live Chat: Available on the Klook website and app.
• Help Center: Visit the Klook Help Center for FAQs and support articles.

About Klook

Founded in 2014, Klook (short for "Keep Looking") is a Hong Kong-based travel and tourism activities booking platform. The company has rapidly expanded its reach worldwide, offering a broad spectrum of activities and services that cater to millions of travelers. Klook aims to simplify the travel planning process by providing a seamless and intuitive platform to explore, book, and enjoy memorable travel experiences.