Please take note of the following terms:No returns, exchanges or refunds are applicable for refurbished scooters.A 2-week warranty is provided for electronic parts, including the controller, battery, motor, and charger.The refurbished scooters may exhibit signs of wear, such as scratches or torn stickers.If you encounter any concerns within the specified warranty period, feel free to reach out to our team for assistance. We appreciate your understanding and value your satisfaction with our products.