Custom Handpainted Party Banner- graduation, birthday- wording and colors are customizable Standard Size Options : 3 feet tall by 4-8 feet long (depending on option chosen). By request- 2 feet tall by 4-8 feet long (depending on option chosen These are painted on high quality banner paper. Color availability- standard brown paper, white by request Please include the following in the personalization details: Wording Theme of the event, specific banner requests color choices for paint font type (script, handwritten, etc.) Event Date I’ll email a digital mock up of your banner for final proof before painting. Please view current turn around times before placing your order. Cancelations available for up to 24 hours from order. All rush orders must be approved and require the “rush my order” add on. https://jonespartydesigns.etsy.com/listing/1335499853/rush-my-order Frequently Asked Questions about Our Custom Banners Q: How are the banners shipped? A: All banners are carefully rolled and shipped in a cylinder tube to ensure they arrive in perfect condition. Q: What is the standard turnaround time for a banner order? A: The standard turnaround time can be found in the shop announcement at top of main shop page. Advance orders will be shipped closer to the event date unless it’s specified you’d like it sooner. Q: Can I get my banner order rushed? A: Yes, rush orders are available on a limited basis and must be approved before placing your order. The rush order add-on costs an additional $30. If an order is placed for a timeframe shorter than our standard turn around without an approved rush order, the order will be shipped within current shop turn around. Q: Do you offer refunds for late orders? A: We do not offer refunds for failure to check turnaround times prior to ordering. The delivery dates are shown in multiple places. Please read fully before ordering. Cancelations are available for up to 24 hours from order only. Q: What if my banner is delayed or damaged during shipping? A: While we cannot control shipping carrier delays, if your item is delayed or damaged, we will file a claim with UPS on your behalf. Q: What sizes do the banners come in? A: Banner lengths start at 4 feet, with prices varying depending on size and graphic options. For longer or double names and phrases, we recommend a minimum of 5 feet. Q: When will my advance order be shipped? A: If you place your order in advance (more than the current turn around), we typically wait to ship it closer to your event date. If you want it shipped sooner, please indicate this in the order notes. Q: Will I see a draft of the banner before it’s made? A: Yes, every order includes a digital mock-up for your approval before we begin painting. If confirmation isn’t received, we’ll proceed with the best option we see fit. Please feel free to contact us if you have any more questions or special requests!