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*IMPORTANT*: selecting and shipping would be random; given the demand, we are not able to let you choose the specific trees or send specific pictures of the trees we would be shipping to you beforehand; however, we do assure you that the trees we ship out would all be in perfect condition and suitable for further training/pruning.
***NOTE***: GIVEN THE RANDOM SELECTION NATURE OF THE PRE-BONSAI, THERE COULD BE VARIATIONS IN THEIR POTS/POT SIZES/TRUNK THICKNESS/TRUNK CURVINESS/FOLIAGE COVERAGE (we can however assure you that they will all be healthy and thriving trees) - please check out all the pictures shown in the description if you'd like more info on this certain item; you are also greatly welcomed to reach out to us through dm on here if you have any other questions that cannot be answered in the descriptions!)
PS: all our bonsai trees are planted in pots with nutrition soil (garden soil) given our small business nature- it is quite impossible for us to portion akadama soil into every single pot due to pricing/staffing/timing reasons.
IMPORTANT: WE WILL NOT BE ACCEPTING RETURNS/ISSUING REFUNDS IF YOU HAVE REPOTTED OR IN ANY SHAPE OR FORM PRUNED/CHANGED THE ROOT SYSTEM; WE WOULD NOT BE RESPONSIBLE FOR ANYTHING HAPPENING TO THE TREE IF YOU HAVE DIRECTLY CHANGED ROOT SYSTEMS-- IT'S SIMPLY OUT OF OUR CONTROL. Thank you so much for your understanding and support- we strive to provide the best experience for our customers!
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