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Velour long robe
- fabric - 20% viscose, 80% polyester
- long sleeves (60 cm = 23 inch)
- satin ties on wrists
- tie waist (velour belt)
- open front
Sizes:
Regular size - hips up to 107 cm (42 inch)
Plus size - hips more than 107 cm (42 inch)
Model wearning robe in "EMERALD" size S - L
Your order is packed in an eco-pack of 100% cotton. This bag is convenient for storing and washing our product
Shipping terms:
Delivery to Europe - 1-2 weeks
Delivery to USA, UK 15-17 days
Australia, Canada - 17-20 days
Returns & exchanges
1. Confirmation Period:
We confirm exchanges and returns within 14 days after the parcel is received.
2. Eligibility:
To be eligible for an exchange or return, the item must be unused, in its original packaging, and in the same condition as received.
3. Custom Orders:
Custom orders, with the exception of custom length adjustments, are not subject to return or exchange.
4. Return Process:
If you wish to initiate a return or exchange, please contact us within the 14-day confirmation period. We will provide you with the necessary instructions and address details.
5. Exceptions:
We understand that circumstances may vary. If you encounter any issues or have specific concerns, please reach out to us directly, and we will do our best to address your situation.
6. Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.
7. Shipping Costs:
Shipping costs for returns and exchanges are the responsibility of the customer unless the return is due to an error on our part.
8. Contact Us:
For any questions, concerns, or to initiate a return or exchange, please contact us at DM
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