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FAQ ❓❓❓
---🎈When can I get the sign after the order?
*Normal order: production takes 4-6 days, shipping takes 5-8days
*Rush order +$20: production takes 1-3 days, shipping takes 5-8days
*Normally By DHL/Fedex Express
---🎈What's your after-sale service?
*If the sign was damaged during shipping, tell us 4 days upon receiving it, we will send you a new one.
*3 years warranty for any quality problem, so just send a photo or video of the sign, we will help to solve or send you an accessory/new one.
*We would confirm the details of the sign with you before production.
Since this is customed product, we cannot re-sell it. So the order cannot be canceled.
---🎈Do you have any certificates?
UL Listed and SAA Certificate
Safe Power Supply.
---🎈How to install it?
* Scews for mounting.
* Wires for hanging
* 3m Stickers
* Acrylic board to support it standing on the desk. +USD 40.
*Need instruction? Pls, contact me.
---🎈What will come in the parcel?
*Neon sign
*Controller+Power supply
*Scews/wires/3M stickers
*Remote
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