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This comprehensive Home Care Policy and Procedure Manual is designed for caregiver businesses, providing detailed policies, guidelines, and procedures tailored for non-medical home care services. Featuring over 30 sections and 200+ pages, it includes all general state-compliant sections, covering business operations, caregiver responsibilities, legal compliance, employee management, and client care. Fully customizable in Canva , it allows you to effortlessly edit and tailor it to your specific business needs. Perfect for ensuring compliance, professionalism, and efficiency in your home care agency.
Format available : Canva Free version
Size available : A4
WHAT’S INSIDE : Over 30 Comprehensive Sections Across 200+ Pages
1. Company Overview
• Description, Vision, Values, and Objectives
• Organizational Structure
• Policy Revisions & Locations
• Insurance & Hours of Operation
2. Services Offered
• Types and Descriptions of Non-Medical Agency Services
• Care Planning, Respite Care, Mobility Assistance, and Other Services
3. Legal & Regulatory Compliance
• State & Federal Laws (ADA, OSHA, HIPAA, etc.)
• Employee Background Checks
4. Staffing & Personnel
• Employment Policies, Training, and Evaluations
• Staffing Schedules and Emergency Procedures
5. Employee Benefits
• Eligibility, Vacation, Insurance, and Leave Policies
6. Timekeeping & Payroll
• Timekeeping Policies, Pay Schedules, and Reimbursements
7. Workplace Policies
• Work Hours, Overtime, Telecommuting, and Emergency Closures
• Safety, Harassment, and Drug-Free Workplace
8. Employee-Client Relations
• Boundaries, Confidentiality, and Ethical Standards
9. Workplace Safety
• Health and Safety, PPE, Emergency Protocols, and Incident Reporting
10. Emergency Preparedness
• Emergency Plans (Fire, Flood, Earthquake, etc.)
• Communicable Diseases and Response
11. Infection Control
• Hygiene, Cleaning Protocols, PPE, and Disease Prevention
12. Employee Discipline & Termination
• Problem Resolution, Termination Procedures, and Resignation
13. Client Policies
• Rights, Admission, Discharge, and Abuse Reporting
• Complaint Procedures and Satisfaction Surveys
14. Operational Policies
• Quality Assurance, Records Management, and Billing
15. Closing Information
• Final Statement and Acknowledgement of Receipt
WHO IT WORKS ?
1. Access the Template
2. Log In to Canva ( you only need a free canva account)
3. Open the Template:
4. Customize the template( Text, image,fonts… add/remove anything you want)
5. Save Your Work
6. Download your Final Design and Share it or Print it
By following these steps, you can easily customize your Canva template to fit your brand and needs. If you have any questions or need further assistance, feel free to reach out for help. Enjoy creating with Canva!
HOW TO ORDER?
1. Make a purchase
2. Download the files
3. Open the PDF to acces the link to your canva templates
4. Edit and use
NOTE: This is a digital item, so refunds or returns are not available. However, if you experience any issues downloading your files, please don’t hesitate to contact me. I’ll be happy to resend them to your email.
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