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Important information is contained in this listing description (ie information regarding shipping delays and payment of VAT/Taxes). Please read the description in FULL before purchasing.
INTERNATIONAL SHIPPING:
Shipping for this item is by DHL Express where available. DHL will require a phone number for the shipment so PLEASE LEAVE A NOTE AT CHECKOUT WITH YOUR PHONE NUMBER. Shipping does NOT include Insurance. If you wish to insure your item, please select the optional insurance upgrade at checkout. We cannot be held responsible for any lost or damaged item if insurance is not taken out.
ABOUT THIS LISTING:
NOTE: The surface of this stone is concave.
Stunning 13ct boulder opal mined in Winton, Queensland, Australia. This is a natural, solid opal. We do not sell doublets, triplets or synthetic opals.
Please refer to the listing photographs for measurements of the stone in millimeters. Our opals are cut to follow the natural undulations so the base and/or the surface of the stone may not be perfectly flat and the depth does vary.
The photos have been taken with a macro lens which greatly enlarges the item to highlight the fine detail (and any flaws and/or imperfections) in the stone. Please enlarge and study the photos carefully as they form part of the description. Opal can look very different depending on the angle & lighting in which you view it. All our photos are taken outside in natural sunlight & shade. Please note that computer and phone screens all differ and may display the colours slightly differently.
IMPORT CUSTOMS DUTIES/VAT:
We are legally required to complete all customs declarations honestly. On ALL international orders the customs form will show the item/s as ‘Merchandise’ and the full purchase price will be declared. WE CANNOT MARK AN ITEM AS A ‘GIFT’ OR DECLARE A LESSER VALUE ON THE CUSTOMS FORM. All import duties and/or taxes are the responsibility of the buyer. As each country has different tax calculations, it is the buyer’s responsibility to determine whether they will be charged VAT/import taxes on items purchased from Australia and, if so, the amount that will be charged. Please be aware that the UK and EU have very high taxes. We take no responsibility for any customs delays or charges.
COMBINING SHIPPING: We are happy to combine shipping however the likelihood of customs duties being payable will increase as the full total value of all items purchased WILL be declared on the customs form. Please investigate the tax-free threshold for your country and decide whether you wish to combine shipping. If you instruct us to combine multiple orders and customs duties/VAT are imposed by your country as a result, we accept no responsibility. We highly recommend that only low-value orders are combined.
SHIPPING WITHIN AUSTRALIA
Orders sent to an Australian address will be sent via express post with signature on delivery.
RETURNS
Our returns policy can be found in our shop FAQ.
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