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HOW TO PERSONALISE :
1. Send us 12 CLEAR & BRIGHT PHOTOS via Etsy messages or to the following email address : madebymarie27@gmail.com
Etsy only allows 3 photos to be sent at a time so please send them in multiple messages
We DO NOT accept Google drive links/files, ICloud files, We transfer links or any other type of link/file
Please CROP ALL photos and remove any borders before sending your images
2. Write your lines or text into the PERSONALISATION BOX at checkout
Make sure ALL spelling and grammar is correct as we print exactly how you write and this cannot be amended.
3. All cards are BLANK inside but inside messages can be added at an extra cost at checkout
4. Typically we do not provide previews prior to printing as we find this delays the dispatching times waiting for customer replies. However, if a preview is specifically required please let us know in the ‘Notes to Seller Box’ and provide an email address to send the preview too.
IMPORTANT INFORMATION:
- All orders are printed using high quality inkjet inks onto premium 300gsm matte coated card and are available in both A5 size 148mm x 210mm & Large A4 size 297mm x 210mm
- Your card will come with a white A5 envelope and will be gift wrapped in a A5 cello bag and hard back envelope to keep it protected in the post
DELIVERY :
- Standard shipping ( Royal Mail 2nd class) is free and takes around 3-5 days to deliver
- If you require your order quicker than this you MUST upgrade your shipping at checkout to ensure a faster delivery
PLEASE NOTE : WE CANNOT UPGRADE THE SHIPPING FOR YOU AFTER YOU HAVE PAID SO PLEASE ENSURE YOUR UPGRADING WHEN PURCHASING
- We also offer international shipping but please ensure you leave plenty of time when ordering from outside of the UK
International standard can take up to 4 weeks to please be patient about your delivery
If you would like a tracking number you MUST upgrade to international tracked at checkout as the standard option does not come with tracking.
WE ARE NOT RESPONSIBLE FOR ANY DELAYS IN SHIPPING.
Unfortunately we don’t offer refunds or returns due to the nature of the product being personalised. We can only offer cancellations if your order has not yet been started. Please contact us within 24 hours of placing your order to enquire about this.
if you have any questions send us a message and we’ll be happy to help !
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