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PLEASE READ CAREFULLY. THIS INFORMATION WILL HELP YOU TO CLARIFY YOUR DOUBTS BEFORE PLACING YOUR ORDER.
*GENERAL INFORMATION
-ABOUT ORDERING
Our items are sent to your registered Etsy email, please note:
- Your ETSY email must be updated to ensure you receive your files.
- Any delays in shipping or modification of files due to outdated emails will be the responsibility of the customer.
- If you have not received your order, please check your email and spam.
- The files that I send are attached in an email from happypartyart@gmail.com
-SUBMISSION OF THE ORDER-
* Each file sent must be printed on an 8.5 inch x 11 inch sheet.
* Our items are sent in JPG format, files cannot be sent in a different format.
* Our items are only DIGITAL files, not physical products.
Our items are digital files, for this reason:
- Once shipped you will be able to print them as many times as you want.
- Purchase each label you need for QUANTITY 1.
* Once your purchase is complete, your order will be shipped within 24-48 business hours.
* Labels are generally shipped via email the same day of purchase.
* Please be as clear as possible when typing the information in the personalization box (Example: Dhara's 1st or Mike's 5th) please note that if you make a mistake, you will be charged for the correction.
* If you need information about personalization or other design, please contact us via e-mail at , and we will be happy to help you.
e-mail happypartyart@gmail.com, and we will be happy to assist you.
- COLOR AND PRINTING
* Printed colors may vary slightly depending on the type of printer you use.
* Printed colors may vary slightly depending on the type of paper used for printing.
- It is recommended to print on adhesive paper.
- You can also print on glossy or matte paper (it is your choice).
- The quality of the print or the physical product will not depend on us but on the customer.
* If you want a product with a different color, size or theme, please contact us through direct message on ETSY or send us an email (happypartyart@gmail.com) before purchasing.
-REFUNDS-
* Since the items we sell are digital files only, no exchanges or refunds will be given.
* Money will not be refunded once the order has been sent to your email.
* No design changes will be made unless it is an error on our part.
- COPYRIGHT
This item is strictly for my creative time and services. The copyrights of the characters or trademarks used are not being sold. I am not claiming ownership of the licensed characters. I am not providing any release forms for printing. Make sure you do not need any of this when printing.
Thank you for visiting Happy Party Art
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