- ALL SALES ARE NON-REFUNDABLE AND NO RETURNS. All sales are final unless I send you the wrong size with proof otherwise sales are finalized. If you have any inquiries about your order, please email/message us, and we will be happy to assist you. - All Shoe Size Is Listed in men, unfortunately I can’t convert to women size in the listing. so if you are a female buying a shoe, use the size chart in the last picture of the listing to convert the men size to women size. Summarize: SHOE SIZE ARE MEN SIZES ONLY. IF YOU ORDERING A GIRL SIZE, ADD 1.5 FROM THE MENs SIZE IN THIS LISTING, TO GET THE MOST ACCURATE WOMENs SIZE. FOR EXAMPLE, MENs SIZE 7 + 1.5 = WOMEN SIZE 8.5 All customs are professionally crafted and painted with Angelus leather paint and covered with LK Top Coat matte finish, Water-Resistant. Note: All custom made sneakers should worn and cleaned with care. -Processing time: 2-4 weeks due to high volume orders -Delivery might take 7-20 business days in Canada, or international. IMPORTANT- NO REFUNDS: Purchases made outside the EU may incur customs and import fees that are your responsibility. Such fees are NOT included in the product or shipping price. Please check with your country’s laws before ordering.