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The Original Personalized Human Pillow, Custom Human Pillow, school graduation Gift, Custom Made Keepsake, Long Distance, Memory Pillow, Memorial Gift, Grandparents Gift, Valentines Day Gift
A pillow to make the toughest long-distance relationship a bit easier. Get a custom pillow that looks like your BFF here.
** MADE IN USA **
Proudly handmade in Arizona since 2012
♥FOLLOW THESE STEPS BELOW:
1) Purchase your listing and make sure the shipping address is correct (consider upgrading shipping during Holidays) (double-sided pillows are available with an additional fee)
2) Next you will receive a confirmation message within 24 hours
3) PROVIDE A CUT-OUT LINK: Please upload your image using the following secure link: https://aure.co/pages/3d-page. Once uploaded, kindly COPY and PASTE the link to your Etsy message. Please indicate if the image is "APPROVED" or "NEEDS CHANGES".
4) A shipping notification will be sent when your order is complete within 3-5 business days.
Please allow us a 24-hour response time as we may be editing, sewing, stuffing, or shipping orders for our customers:)
Guest orders do not link up with conversations, please complete Etsy registration to ensure we receive your message.
♥PHOTOS
The quality of the photo dictates the quality of the pillow. We are happy to look at photos before you purchase to find the best possible photo option.
Use the camera or picture icon to upload clear large images to the Etsy conversation we send once an order has been placed. Avoid submitting screenshots and social media images.
♥FABRIC
CANVAS (BEST PHOTO QUALITY + SHAPE) - Canvas is a 100% polyester fabric. Characterized by sturdy construction and vivid, crisp color. Canvas provides the clearest photo quality when printed. (all of our product examples are canvas)
VELVET (SOFT + BETTER PHOTO QUALITY) - Velvet is a luxurious, 100% polyester heavyweight velvet and will add sophistication to any pillow with its high luster sheen and super soft hand.
MINKY (SOFTEST) - Minky is an incredibly soft, comforting, and plush 100% polyester fabric. This fabric is usually used for baby blankets and plush toys due to its cloud-like softness.
*All our fabrics are printed in-house using ecologically-safe transfer sublimation inks that provide vibrant color and strong wash durability
♥SHIPPING
DOMESTIC SHIPPING
If you are hoping for a specific date please consider Rush Service and an Expedited Shipping option.
FREE SHIPPING includes USPS Parcel 6-10+ days or USPS First Class Mail 2-6 days. You may choose a faster shipping option at checkout.
SHIPPING UPGRADES
USPS PRIORITY MAIL- Shipping in 2-4 business days. Tracking and insurance are included.
USPS PRIORITY MAIL EXPRESS- Fastest delivery times: 1 to 2 days
Includes USPS Tracking® and up to $100 of insurance with most shipments
FedEx Home- 1-5 days
Aure is not responsible for lost, stolen, or delays caused by the shipping carrier.
INTERNATIONAL SHIPPING
We are currently not accepting International orders due to the current pandemic. We are not responsible for custom inspection delays or charges.
♥SIZING
XXL 34 inches, XL 22 inches, LRG 18 inches, MED 16 inches, SM 14 inches, XS 12 inches, XXS 8-10 inches (please see sizing image in listing photos only XXL to XS is pictured)
Measurement of the longest side depends on the purchased size. The short side is based on the size of the photo provided
♥TURNAROUND TIMES
It takes 3-7 working days to complete orders once your proof has been approved (may be longer during the holidays)
♥PROOFS
Proofs are your image cut-out of the photo background. Proofs are not an actual representation of the printing results. Some fabrics print crisper than others.
1 complimentary proof and 1 revision is provided with each order (extra fees may apply when submitting new images and after one revision)
To process your order as quickly as possible, proofs are automatically sent to print after 48 hours.
♥PRODUCT CARE
Machine wash in cold water, using a phosphate-free detergent. Machine dry using a low-temperature setting for 10 to 15 minutes.
♥CANCELATIONS
Orders can only be canceled before cut out has been provided and within 24 hours. (if canceling after a cut out has been provided a $4.00 proofing fee will be deducted from the refund)
♥REFUND/EXCHANGES
Our Guarantee:
We enjoy providing excellent customer service! We strive to make every customer's experience a good one. Please always contact us through Etsy convo with any concerns you might have. We are always happy to find a solution.
Aure custom products are 100% made on-demand (each product is created at the time of the order). Custom products are not eligible for a return or exchange at any time.
For defective or damaged pillows please reach out so we may find a solution.
Customers are responsible for shipping costs of the returned item/s. Shipping costs are non-refundable.
♥ADD-ONs
Rush order service https://www.etsy.com/listing/472014905/add-rush-service-to-your-order?ref=shop_home_active_12
♥SOCIALIZE WITH US below for coupons, giveaways & sneak peeks!
Visit our pet-focused brand on Etsy @ www.etsy.com/shop/Petsunami
✚WEBSITE - www.aure.co
✚WEBSITE- www.petsunami.co
✚INSTAGRAM - https://www.instagram.com/aurespaces/
✚FACEBOOK - https://www.facebook.com/aurespaces/
✚PINTEREST - https://www.pinterest.com/aurespaces/
Thank you!
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