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****Welcome to my NYC based Plant Store****
Thank you for choosing my Etsy Store, where I share my passion for rare and exotic plants. Each plant is nurtured with love in a controlled environment designed to mimic their tropical origins.
****Important Information***
[ Guaranteed Plant ]
You will receive the exact plant shown in the pictures.
[ Shipping Schedule ]
I ship on Mondays and Tuesdays from our NYC greenhouse to ensure your plants don't spend weekends in transit. Each plant is carefully packed bare roots with moss.
[ Express Shipping ]
Highly recommended to minimize shipping stress.
[ Combined Shipping ]
Contact me if you need combined shipping.
****Tracking and Shipping Details****
[ Tracking Updates ]
Once shipped, please contact the carrier directly for status updates.
[ Heating Pad and Insulator ]
Recommended for destinations below 55°F to maintain plant health during transit (heating pad lasts up to 72 hours, available for purchase separately).
****Return and Replacement Policy****
[ All Sales Final ]
Please note all sales are final !!!!
[ Shipping Stress ]
Minor issues like yellowing leaves or minor root rot due to shipping stress can occur. Contact me upon plant arrival for guidance.
[ Damaged Packages ]
While I carefully pack each plant, I am not liable for delays or damage during transit. Please file any claims directly with the carrier.
For plant damage upon arrival under normal shipping conditions, send me an unboxing video or pictures ***within 6 hours of delivery***.
By making a purchase, you agree to the terms and conditions outlined above.
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