Thank you for your purchase from tiensoncraft! Here’s a step-by-step guide to help you download and open your digital files with ease. --- ### **Step 1: Complete Your Purchase** - **Find your favorite digital product**: Browse our collection of artwork, patterns, and creative resources. - **Checkout and confirm payment**: Once payment is completed, Etsy will send a confirmation email with a link to access your files. ### **Step 2: Downloading Your Files** 1. **Log in to Etsy**: Use the account you used for your purchase. 2. **Go to “Purchases and Reviews”**: - Click your profile icon in the top-right corner of Etsy's homepage. - Select **"Purchases and Reviews"** from the dropdown menu. 3. **Locate your order**: Find your tiensoncraft order in the list. 4. **Click "Download Files"**: If the button isn’t visible, check your email for a direct download link or wait for your payment to process. 5. **Save your file**: Choose a location on your computer or device for easy access. ### **Step 3: Opening Your PDF File** #### **On a Computer:** **Windows** - Double-click the downloaded file to open it in your default PDF viewer (e.g., Adobe Acrobat Reader). - Don’t have a PDF viewer? Download Adobe Acrobat Reader for free [here](https://get.adobe.com/reader). **Mac** - Double-click the file to open it in the Preview app or your preferred PDF reader. - For additional features, download Adobe Acrobat Reader. #### **On a Mobile Device:** **Android** - Install a PDF reader like Adobe Acrobat Reader from the Google Play Store. - Open the app and locate your file. **iOS (iPhone/iPad)** - Use the Files app to find and open your PDF, or download Adobe Acrobat Reader from the App Store. ### **Step 4: Enjoy Your Digital Product** With your PDF open, you’re ready to explore and use the creative resources from tiensoncraft in your projects! If you have any questions or run into issues, feel free to reach out to us on Etsy. REFUNDS/ISSUES Please note: Due to the digital nature of our products, we do not allow cancellations, exchanges, returns, or refunds. ------------------------- ➥ CONTACT US If you have any doubts or questions, contact me through the Etsy message system and I will be happy to help! Thank you for supporting tiensoncraft—happy creating! 🌟