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PRODUCT DESCRIPTION:
Introducing our Absolute Black Granite Laser Engraved Memorial Markers, an exquisite way to honor the memory of your loved one. The striking contrast between the all-polished (5-sides) Shanxi Absolute Black Granite and the white engraving creates a visually captivating effect. This premium flat grass marker not only looks stunning in the cemetery but also offers durability for outdoor application, making granite the optimal choice.
Our premium 12"x24" flat grass markers feature an all-polished (5-sides) surface and can be engraved with 1 photo of your choice, along with the flexibility to include any text, such as names, dates, and/or quotes. Additional photos can be added at an extra price of $34.99 per photo, which covers the photo editing and additional time it takes to laser. As there is no limit to the amount of photos you can add, PLEASE NOTE that the fees will apply to each additional photo. To add an additional photo(s), go to Heart of Texas Memorials' main shop under listings and add "Please Add A Photo" to your cart before checkout. REMEMBER, you will need to add one for each additional photo.
Please note that the last image in this listing serves as an actual artist proof, which allows you to approve it before the engraving process begins.
HOW TO SUBMIT YOUR PHOTO & INFORMATION:
To inquire and/or submit your photo and personalization for engraving, please:
1.) Scroll to the bottom of the listing under "Meet your sellers" and click "Message Maria." You can attach your photo(s), inquiries, names, dates, quotes, and font requests here. Please be sure to send HIGH-QUALITY images, as this does affect the quality of the engraving.
2.) The names, dates, quotes, and font requests can also be added at the top of the listing under "Add your personalization."
CEMETERY:
Please note for cemetery placements, it's essential to consult with your cemetery BEFORE placing an order, as each cemetery may have specific specifications. We strongly emphasize the importance of checking with the cemetery before placing an order to avoid any issues. We offer a wide range of sizes for flat grass markers, and if the size you require is not listed, please feel free to reach out to us via email, Etsy messenger, or text.
CANCELLATIONS & REFUNDS:
Please note that cancellations and refunds within the first 8 HOURS of orders will be accepted BUT could be subjected to a 10% ARTIST FEE if the designing has already begun. Cancellations and refunds WILL NOT be accepted after the artist's proof is approved.
SHIPPING:
Please note due to the intricacies of artwork and the approval process, the turnaround time for this item is 1-2 weeks (plus shipping) from the receipt of the order. The item will be carefully packaged, boxed, and shipped via USPS, FedEx, or UPS. PLEASE NOTE: This is just an estimated turnaround, as products can ship sooner and/or later, depending on the time of year and product availability. It's important to mention that Heart of Texas Memorials assumes no responsibility for late shipments once the item leaves our shop.
If you need your memorial order expedited for faster production, please reach out to us BEFORE ordering to ensure the deadline is meetable. A "RUSH" fee of $99.99 (depending on the size of the stone) will be accessed on requested and approved items and can be added to your cart by going to Heart of Texas Memorials' main shop under listings and adding "PLEASE RUSH MY ORDER." Please note that the $99.99 only covers Heart of Texas Memorial lasering, packaging, and dropping your stone off for shipping. It does not cover the upgraded shipping cost. If you would like a quote on faster shipping for your stone please reach out to Heart of Texas Memorials by scrolling to the bottom of the listing under "Meet your sellers" and clicking "Message Maria."
PHOTOS & USE POLICY:
Please note that photographs of all engraved products are taken for use on Heart of Texas Memorials' website, social media accounts, marketing materials, and Etsy shop. By placing your order, you consent to Heart of Texas Memorials photographing and using images of your product. If you prefer your personally engraved item not to be used in such a manner, please inform us.
MATERIAL DISCLAIMER:
Marble and Granite markers, tiles, and other decor items are natural products with common fractures and/or flaws, which are not defects but rather part of the stone's natural character. Heart of Texas Memorials does NOT PROVIDE GUARANTEES OR WARRANTIES AGAINST THESE natural imperfections. All products sold are subject to, but not limited to, variations in color, flow, grain, tonality, spotting, veining, shade, texture, and polishing. Additionally, due to various suppliers and manufacturing techniques of producing stones (water jet, hand cutting/carving, etc.), some stones may vary slightly in size and edging. While we make every effort to choose a piece that complements the engraving, Heart of Texas Memorials will not be held responsible for natural inconsistencies, flaws existing in the stone, or variances in manufacturing.
CONTACT US:
For any additional questions and/or concerns about this product or any other general inquiries, please reach out to us through:
1.) Etsy's Contact Page
2.) Email: heartoftexasmemorials @ gmail.com
3.) Text: 210-606-2820 Monday - Friday (9:00 to 5:00 CST)
4.) Coming soon: https://www.heartoftexasmemorial.com/
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