Settle into Ashford, where comfort meets craft. Built in North Carolina with an ultra-durable wood frame, premium performance fabrics, and soft-yet-supportive down blend cushions, our deepest seat yet offers room to stretch out, sink in, and truly relax. Benchmade in North Carolina by expert craftspeople Frame is constructed of kiln-dried hardwood sourced from responsibly managed forests Frame is precision-cut and fastened with mortise-and-tenon and puzzle joinery for long-lasting durability Ottoman does not include storage functionality Suspension system supporting the cushion is crafted with durable sinuous-spring construction Cushion features a high-density foam core encased in a 50/50 blend of feather, down, and recycled polyfiber for sink-in comfort that retains its shape Cushion fill is wrapped in a channeled down-blend ticking jacket to help prevent leakage Upholstered in our contract-grade performance velvet, which has a plush hand with a matte finish and comes in a variety of rich shades. Oeko-Tex® certified and suitable for use in high-traffic areas Removable cushion cover for easy cleaning Delivered via our free white glove service, including placement in your room of choice, assembly, and removal of all packing materials Frames have a lifetime guarantee – see our warranty policy for details Returns accepted. If you wish to return for any reason, Quince must receive notice within 30 days of delivery for stocked items and 7 days for made-to-order items. Items must be new and unused. A 15% restocking fee applies to returns and to cancellations made more than 24 hours after ordering