This Service Fixes the Following Problems Intermittent or dead cluster Erratic or dead gauges Dim or blank display Dim gauge backlighting (dead spots)   Non-repairable clusters There are some rare cases that the cluster may be not repairable. If that's the case, we will either issue you a full refund or source out a replacement cluster and transfer the mileage and VIN data (you will be responsible for the replacement cost).   Compatibility 2006-2009 Chevy Impala If your vehicle is not listed above click HERE to browse our large selection of gauge cluster services. If you have already attempted to fix the cluster yourself, additional charges may apply depending on the damage. (Charges usually do not exceed $50. Contact Us for Details)   By purchasing this service you agree to these terms Terms and Conditions: This sale is for a repair service, not a part. We do not have any for sale. You are responsible to package your part in such a way that it will not be damaged. We will return it in same packaging. If we receive it damaged we will always send you a picture. Very rarely, we may encounter an issue that we are unable to repair. In this case, we can send it back to you or you will have the option to donate it to us for parts. If there is a problem with your cluster once you receive it back, Contact us. We will work hard to resolve any problem. For complete terms of service and privacy policy click HERE Warranty Info: All of our gauge cluster services have a limited lifetime warranty (unless otherwise stated in the description). Warranty covers information displays, gauges, power loss. The backlighting is covered for one year due to the limited lifespan of light-bulbs and LEDs. After one year we will be happy to replace the lights for a nominal fee. Domestic shipping will be covered both ways for the first 3 months after receiving your cluster. after that you will have to pay shipping to us. We do NOT cover shipping costs under any circumstances for international warranty claims. Warranty is not transferable if you sell the car. We log all customer data and give out a warranty # for tracking.