The only difference between our plug refurbished iPad Pro (10.5") and a brand new one is the price. Our iPad Pro (10.5") is up to 40% more affordable and is backed by our plug 1-year warranty. To ensure our products meet our incredibly high-performance standards, we’ve developed a proprietary 90+ point functionality evaluation, deep cleaning, and sanitization process. Specialized technicians at our company’s headquarters hand test each device, and only products that pass our rigorous testing receive plug’s Certified Pre-Owned status and are sold.