Important Order Guidelines
No Discounts on Wholesale DTF: Discounts or rewards cannot be used on wholesale Direct-to-Film (DTF) orders. If you use rewards, your order may be canceled.
Verify Your Artwork: Our system automatically cancels orders with incorrect art or white backgrounds. Make sure to verify your artwork.
Single File Orders: If you submit one file, we will print as many as fit in the selected size, close to adult size. Do not mirror your artwork.
Artwork quality: Needs to be a minimum of 300dpi with transparent background in the upload tool if you see white around your image it is printing this way just to be clear.
Processing Time Options:
Shipping tomorrow
Shipping in 1-2 days
Shipping in 1-5 business days
Gang Sheet Builder: If you need help creating a gang sheet, use our Gang Sheet Builder app. Upload your files into sheet format or purchase any of our files at no extra cost.
Order Cut-Off Times:
Orders made after 10:00 AM CST will be processed the next business day.
Orders placed on Friday after 6:00 AM CST will start processing on Monday at 8:00 AM CST.
Processing Times: Mixing processing times in an order will default to the slowest time. Rush orders mixed with standard orders will be processed as standard.
File Attachments: Orders without attached files will be delayed or canceled. If you email your image, include the order number and PNG file with a transparent background.
No JPEGs: We print JPEG files as is, with or without background removed.
Color Matching: For color matching, include the PMS code and size in the order notes. Orders weeks apart may have color differences.
Heat Press Instructions:
Temperature: 300-315°F
Time: 10-12 seconds
Pressure: Heavy
Peel: Warm-Cool or Cold, depending on your press.
Mockups: You will receive a mockup of your file. Verify your artwork and order details before submission.
No Infringements: We will not print any copyrighted or hate-driven images.
Cancellations: Canceled orders will be charged a $7.50 processing fee.
Bulk Discounts: Discounts are applied per image, not based on the total order quantity.
PNG Files Required: We require a PNG file with a transparent background. No exceptions.
Custom Orders: Custom orders are final, and there are no refunds. Verify your artwork carefully before submitting.
Order Tracking: Track your order at DIY-TRANSFERS.COM/TRACKING.
Ganged Images: Ganged images (multiple images on one sheet) must be spaced at least 1/4 inch apart.
Artwork Storage: We store artwork for 15 days for reference or re-order, then it is deleted.
Printing Issues: We are not responsible for issues caused by low-quality heat presses. Use a calibrated, USA-made press for best results.
Discounts: Are not allowed on any custom dtf order or gang sheets unless the coupon code states (Custom orders included). If a discount is applying to your order please note that this order will either be canceled and or default to production using dtf paper instead of film. Dtf paper is and identical product just printed on coated release paper. 02/2022
Remember: Verify your artwork and order details before submission. No refunds for user errors.
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