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PRODUCT OVERVIEW
FEATURES
【Reknown Influencers Certification🎥】The product was rigorously tested by reknown influencers and was highly praised by them for its excellent quality，such as vintagewhitefarmhouse
【Double Roof and Drainage Design】The double-roof design ensures proper airflow and excellent heat dissipation. And the vertical stripe design of the roof edge has a drainage channel where water flows into the column and out from the bottom, reducing trouble caused by rain and snow.
【Sturdy Aluminum Frame】Our outdoor aluminum gazebo features a robust powder-coated aluminum frame. The included 12 expansion screws secure the gazebo in solid areas like concrete, adding extra durability and safety for stability in severe weather.
【Galvanized steel roof】The hardtop gazebo is made of high-quality, sturdy steel that can withstand strong winds and heavy snowfall.
【Netting and Curtain】Our permanent gazebo features a dual-track design with zippered double-layer protection. It repels mosquitoes and shields from strong sunlight.
【Valid Warranty】We offer limited time warranty against manufacturing defect for our product：5 years warranty on the hardtop roof, 2 years warranty on the curtain and netting, 1 year warranty on the frame constructions.
【Attention❗】Anchor the gazebo as soon as finish the installation. As the purchaser of this product, you are advised to consult your local city, municipality and applicable HOA guidelines for guidance on building codes and/or zoning requirements for your area before purchase. This structure may require permission.
HIGHLIGHTS
This is PURPLE LEAF's new outdoor patio gazebo. It features a simple design with a light grey finish and provides great shade and effective maximum protection from glare, sun and heat. The PURPLE LEAF hardtop gazebo allows you to enjoy your garden life. It will become a permanent addition to your outdoor space, perfect for entertaining with the family.
Superior Quality
Solid Construction
UV Resistant
Corrosion Protection
Light Grey Finish
Sturdy Panel
Galvanized Coating
Water Gutter Design
Light Strings
Two Colors Options
Durable and Long-lasting
Safety Voltage
More Details
Rustproof Aluminum Frame
Columns with tripod structure ensure the top roof sturdy, powder-coated galvanized steel frame is rust, chipping resistant for all-weather use.
Upgrade Curtains & Netting
Removable curtains and netting protect your outdoor privacy, and curtains can reflect harmful UV rays and provide shade.
2 in 1 Binging Belt
Each piece of mesh has a corresponding strap. Can bing net gauze along, also can bing curtain alone. Can meet your different needs.
Product information Notifications
Color
Light Grey
Material
Aluminum frame galvanized hardtop roof
Fabric
Yarn dyed polyester
Wind Rate
40mph
Snow Load Capacity
2500LBS
Using Occasion
Perfect for outdoor occasions, such as weddings, parties, grills, dining, leisure, hot tub, and corporate events.
Disclaimer
Furniture and weights NOT INCLUDED. All the installation service from order page is from thrid party!
Installation requirements
2-3 people are required to assist in the installation. Ladder and gloves are required for installation.
Attention
As the purchaser and/or installer of this product, you are advised to consult your local city, municipality and applicable HOA guidelines for guidance on building codes and/or zoning requirements for your area before purchase. This structure may require a permission.
Installation Services
Gazebo can be difficult to install, we make it easy for you with qualified technicians. You can click the installation service "Book Now" above, and then you can enter the official website and get a quotation by filling in corresponding information.
Dimensional variances
Please note that due to the nature of our manufacturing process, there may be slight dimensional variances in our products. We make every effort to ensure consistency and quality, but given the unique nature of our items, there may be ±5 inches minor differences in size. We do not accept free returns within a reasonable dimensional variances. We appreciate your understanding!
Customer Showing
WEIGHTS & DIMENSIONS
SIZE
10' x 12'
10' x 14'
12' x 14'
12' x 16'
12' x 20'
12' x 24'
14' x 20'
Roof dimensions(inches)
120 x 144
120 x 168
144 x 168
144 x 192
144 x 240
144 x 288
168 x 240
Foot dimensions(inches)
106 x 135
109 x 159
137 x 160
135 x 182
135 x 226
135 x 280
159 x 226
Gross weight(lbs)
312
344
386
448
539
620
570
Number of hook
3
3
2
3
3
3
3
Maximum load of hook(lbs)
20
20
20
20
20
20
20
Number of package(boxes)
4
5
6
6
7
7
8
Number of columns
4
4
4
4
6
6
6
SHIPPING & RETURN
Shipping time & delivery tme
We usually ship items within 24 - 48 hours after confirmed payment. (in business days)
In general, we ship via Fedex or UPS, average transit time is about 7 - 10 business days. You can view the estimated delivery dates on the product page, in special situation the items transfer by Amazon, the tracking number may be delayed.
In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed.
Free shipping policy
All of our items are FREE SHIPPING in normal cases (within the contiguous United States). You can get the items with no shipping cost. There is no other hidden charges or handling fees.
In a few special cases, you need to pay necessary cost of shipment, for example, return, exchange or some area. We ship only within the 48 contiguous United States.
We do not ship to Alaska, Hawaii, US protectorates (e.g., Puerto Rico), P.O. boxes, or APO/FPO addresses.
About tracking logistics information
We’ll send you the delivery time by email. For any further information, please feel free to contact us: purpleleafservice2@gmail.com
If you want to change or cancel your order, please check whether the order has already been processed. Once the item leaves our warehouse, it can not be canceled or changed.
Keep in mind:
1. Tracking is not available for orders that are in a Processing status
2. Tracking can take up to 48 hours to update after an order is shipped
About damaged packages and defective items upon arrival
When you receive your item, please check your package and item carefully. If there is something wrong, the following steps are advised:
1. Take pictures reflecting the damage or defect clearly.
2. Then please email us at purpleleafservice2@gmail.com immediately and attach the photos.
3. We will contact you and try our best to find the best solution.
4. Attention please, do not throw away the boxes or packaging materials, otherwise, your request of return or exchange will not be accepted.
Additional Information
We process orders Monday-Friday (excluding holidays). If you place your order after the cutoff times, we’ll process and ship the order the next business day. We do not deliver on Sundays or holidays.
About tracking information stagnation
With the surge in demand from shipping companies in the US due to high demand and COVID-19, we are seeing an increase in tracking and scanning issues where shipping companies are picking up shipments from warehouses but the tracking tags are not being scanned correctly when the shipping companies pick them up. Our carriers are working to eliminate tracking issues and delivery delays.
SERVICE & WARRANTY
Dear customers
we guarantee that all items we sell have undergone strict quality control inspections to ensure you have an excellent product experience. At the same time, our warranty policy can make you rest assured to buy furniture products from us. All items sold by PURPLE LEAF are covered by the following comprehensive product warranties.
1.Accepted Return
30 Day Unconditional Refund Guarantee for Unopened & Unused Items Return warehouse：3495 DONALD LEE HOLLOWELL PKWY, STE116, ATLANTA GA, 30331 USA.
If you are not satisfied with your purchase, or for whatever reason, You no longer want this product within 30 days after receiving it, you may contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customer's responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.
The customers should pay for actual cost of return shipping because of their remorse. But don't need to pay for defective producets return. And there is no restocking fee. These fees need to be settled in U.S. dollars.
Note that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund.
If the boxes has been opened, the buyer needs to send a picture and confirm with the seller. Only when the confirmation does not affect the normal use can the return be supported, and the buyer needs to afford a certain amount of goods loss charge.
Please ensure to return the item with its original packaging and accessories in the same condition as when you received it.
2.Not support the return
(1) Return is not accepted
when damage is caused by unauthorized maintenance, misusing, collision, negligence, abuse, etc.
(2) Arrived damage
If the item you have received is defective or damaged, contact our customer service at the first time and provide us with the order number and the photos or a video of the defective or damaged item in 7 days. In this case, after our checking, we can give a full refund.
(3) Missing part
If your product parts damaged or missing, we can send the new parts to you or partially refund you. If the part affects product function or use, you can't repair it by yourself or the local technique person, and we will send a new item with you or a full refund.
(4) Doesn't work or defective
When you received the product that doesn't work, you can ask our customer service for help, we'll give you the related technical reply; if it doesn't work still, you can ask for an refund. When you received the product is defective, and you can ask our customer service to give you technical support or solution, if you can repair it by yourself or local store, we will provide you with some compensation.
(5) Incorrect Package Sent
If the item you have received differs completely from the one you ordered, please do not hesitate to contact our customer service and to provide us with the following proofs in 7 days: Photos or a video of the incorrect item. We will send the new item to you.
3.Return Confirmation
(1) Contact us purpleleafservice2@gmail.com to get a return shipping label. submit order , a clear picture or video, and shipping packaging to confirm your return is accepted.
(2) When returning your package, please make sure the item is in good condition with all accessories inside. Affix the return shipping label that we provided to the package, ship it to the address our customer service sent you.
(3) Your package will be returned to 3495 DONALD LEE HOLLOWELL PKWY，STE116，ATLANTA GA，30331 USA.
4.Refund and Compensation Process
(1) PayPal refunds may take up to 24 hours to process and appear in your account.
(2) Credit card refunds will take between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
Note: The price of the products on our website will fluctuate with the cost, and we will not refund any difference caused by this.
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