If your Pokemon (or other games) are no longer saving, they need new batteries! We'll replace batteries on any cartridge based console/handheld game, or on Gamecube systems. $14.99 covers labor, the battery, and return shipping but-You, the customer are responsible for the shipping cost and ensuring that the item arrives to us safely. You can ship your order directly to our store at the address below. No need to contact us before shipping, all the info we need should be included within your package: Secret Castle Toys and GamesBattery Replacement117 E 18th StreetST #142Owensboro, Kentucky 42303 UNDER NO CIRCUMSTANCES IS SECRET CASTLE TOYS AND GAMES LIABLE FOR THE FOLLOWING: (1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; (3) ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS) OR INCIDENTAL DAMAGES EVEN IF WE ARE INFORMED OF THEIR POSSIBILITY; (4) LOSS OF ITEMS IN TRANSIT TO OR FROM OUR STORE. ONCE THE ITEMS ARE IN THE HANDS OF THE SHIPPING CARRIER, WE FORFEIT ANY RESPONSIBILITY OF THE ITEM(S).