1. This product has a large volume and requires long-distance transportation, so we compressed it during packaging to avoid damage. Therefore, when you received it, it was a folded and compressed package. Please be patient and open it. If there is any damage, please do not give us negative feedback or disputes. Please contact our customer service first, and we will solve it for you. 2. After receiving this product, you need to install it yourself. It has a zipper and an inner cushion. If you don't know how to install it, you can consult our customer service, and we will help you with the installation. 3. After receiving the product and installing it, you can pat it or expose it to sunlight to make it fluffy! 4. If there are any issues! You can contact us at any time, and we will solve it for you as soon as we see the message and leave a message! 5. Finally, I wish you a happy life!   Product Parameters: Fabric: Sponge/PP cotton Cave: Velboa Cushion: PP cotton Product Size: S:35x30x30cm (approx.1.5kg for pets), M:40x35x35cm (approx.2.5kg for pets) L:50x40x35cm (approx.7.5kg for pets) XL:60x45x40cm (approx.12.5kg for pets) 2XL:75x50x50cm (approx.22.5kg for pets) Scope of application: Small, medium, and large dogs & cats Product Color: brown; gray;green Product Features: 1.Detachable, Comfortable, and breathable. 2.360 ° surround wind protection and warmth,Warming and thickening, comfortable and easy to sleep 3.3D support memory sponge,Long sleep does not collapse 4.Removable zipper for convenient storage and easier cleaning 5.Drip plastic Oxford cloth waterproof, anti slip, and wear-resistant 6.Washable material, so you can use hand or machine to wash. Please do not dry it by high heat. Note: Due to manual measurement, there is a slight error, please forgive us! Because the shape of pets is different, please make sure you choose the right size. Package list: 1 x Pet nest with inside cushion