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【Product Information】
Mermaid Lucia™ store is the only authorized online retailer endorsed by designer ZIWU to exclusively sell her original design products. Additionally, both Mermaid Lucia™ and ZIWU jointly own all of the design patent rights associated with these products.【Material】Soft and food-grade soft 3D printed resin【Size】The chain is fastened with multiple long strings, without any size limitations. Please leave a message if want a custom size.【Color】Please choose the option" custom size and color”, then when you check out, you can leave us a message or send us an email about your custom color details or you send us pictures of the color you want to customize and we will note the color for you.【Custom Order Note】1. Prior to dispatch, we will seek confirmation from the customer regarding custom-colored corsets, then send the corsets out.2. Please be aware that we cannot accept returns or exchanges or refunds for corsets with custom sizes and colors.3. Customers have read the product size description before purchasing the product, and have chosen the product size according to their figure. If the size is not suitable after receiving the product, we will not return or refund, or exchange it【Production Time】Handmade with an estimated 1 month lead time, if in stock, ships within 7 days【Delivery Options】We offer two delivery options for your convenience:1. Standard Delivery: Yunexpress (estimated delivery within 5 to 10 working days, duty-free).2. Express Delivery: FedEx (estimated delivery within approximately 3-5 working days, with the potential for import taxes upon delivery, additional delivery fee of $65).【Note】1. The material is made of food-grade soft resin material, which is skin-friendly. It is also recommended to use an invisible bra during intense physical activities, such as swimming.2. It is suitable for swimming please air-dry promptly after use and avoid exposing it to direct sunlight.3. This product is handcrafted and will not fade or deform, with slight variations in each production. The production time usually takes 1 month. Please do not rush the order and understand that there may be imperfections in handmade products.4. Iridescent hues with color differences under different lighting conditions (indoor light/sunlight)5. Color customization is available. If you need to customize the color, please contact our customer service or make a note when placing an order. We will actively contact you.
【Important Usage Instructions】
1. We recommend that customers with larger cups or small cups use double-sticky transparent silicone breast stickers or breast stickers that gather and lift the breasts to prevent breasts from leaking to the sides and above when wear our corsets. One side can be attached to the corset and the other side can be fixed on your own chest. In this way, It will fit the skin without any gaps. Our corsets are not ordinary fabrics corsets can be completely close to the skin with the function of gathering and lifting.
2. Because the corset itself is made of resin material, you can use a normal hair dryer, using a medium temperature wind, blowing against the corset you think you need to adjust the curvature of the position of the corset, the corset can be both sides of the medium-temperature wind blowing, you can try, and at the same time, you wear it on the body many times after the human body temperature is high will also make the corset closer to the body curve. You could even blow up your current corset to a flat surface so there's no chest size restriction. 【How to adjust the shape of the resin corset with a hair dryer】https://youtube.com/shorts/EuxnZctEMoE?si=jhcbb_Lx2VuAex6m
3. If your corset develops small cracks, there’s no need to worry. We recommend using B7000 Super Glue, the same adhesive we used on this corset. This glue can be purchased online or at your local supermarket. Apply the glue and keep the area stationary for at least 24 hours to ensure it is securely fixed. Once set, the corset will be as good as new and this will not affect its normal use.
4. Please store the corset flat and independently in a cool, shaded area, away from high temperatures and direct sunlight. Avoid compressing or stretching the corset to prevent deformation. If the corset becomes slightly deformed due to high temperatures, you can use a regular hair dryer to adjust its shape. It can be fully restored to its original form.
【Return and Exchange Policy】Due to the bespoke nature of our luxury handcrafted products, returns or exchanges are not accepted once shipped, unless the product is defective. Please review product details and images thoroughly before ordering.
[Ineligible Conditions for Returns, Exchanges, or Refunds]*Custom-sized/colored products.*Inaccurate customer-provided measurements, colors, or style selections.*Packages signed for more than 3 days ago.*Removed anti-counterfeit buckles.*Minor variations or natural flaws in handcrafted items.*Delays caused by global courier services.*Customer-inflicted product damage.*Orders already in production (within 2 days of payment).*Refusal to pay import duties.*Incorrectly provided addresses or unacknowledged package receipts.*Post-dispatch address changes are the customer's responsibility to coordinate with the courier, including any associated costs.*Customers who engage in unwarranted abuse or insults towards our customer service staff will not be eligible for refunds and will face permanent prohibition from future purchases.*After product shipment, customers who file groundless bank chargebacks, including claims of not received or unauthorized payments or card theft, will also not be eligible for refunds.
[Eligible Conditions for Returns/Exchanges]*Package signed within the last 3 days.*Intact anti-counterfeit buckle.*Noticeable manufacturing/shipping defects.*All conditions must be met for eligibility.For eligible returns/exchanges, contact customer service with clear defect photos. If not Noticeable manufacturing/shipping defects, customers bear return shipping costs with a trackable courier. Returns without tracking are not acknowledged, and losses are the customer's responsibility. Upon return receipt and quality verification, we process exchanges or partial refunds (deducting initial shipping costs).
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