Handmade using paperclay which was painted with acrylic paint, sealed with resin, then adhered to 30 inch retractable swiveling alligator clip badge reel. Placing multiple IDs and other items may place additional strain or weight on the reel which may contribute to the reel failing to retract. Retractable reels are designed to accommodate 2oz (approx 1-2 badges). Melissa A. Torres Art is not responsible for common wear and tear damage and will only guarantee hardware for 14 days. CARE: - Avoid knocking piece on any hard surfaces or dropping from high altitude. May cause resin/paint to chip. I do apply multiple layers of paint and resin, they may chip after time with normal wear. - Avoid prolonged exposure to heat and water. While I do not offer returns on these handmade items, please contact me if you experience any issues with your badge reel within two weeks of your purchase date, and we can work together to find a solution.