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Product Information & Policies
Choose Your Shirt Type:
👕 T-Shirt – Made from 100% cotton, providing a soft, breathable feel for all-day comfort.
🧥 Sweatshirt & Hoodie – Crafted from a premium 65% cotton, 35% polyester blend, ensuring a cozy yet durable fit.
💖 Care Instructions:
To maintain the quality and longevity of your embroidered garment:
✅ Machine wash cold, inside-out, on a gentle cycle.
✅ Tumble dry on low heat or hang to air dry.
✅ Use mild detergent with similar colors.
❌ Avoid dry cleaning, bleach, and fabric softeners.
⚠️ Important Information:
1️⃣ Maximum embroidery frame size is 9 inches. Designs may appear smaller on larger shirt sizes.
2️⃣ This is a personalized item. Refunds are not available unless there is an issue with the embroidery. Please double-check all details before placing your order.
💖 Shipping Information:
📦 Processing Time: 3-5 business days for order preparation.
🚚 Shipping Time: 9-12 business days (varies by location).
⚠️ All items are custom-made and shipped from Vietnam. Please consider shipping times before placing your order.
📌 Lost or stolen packages: Once the package is shipped, the responsibility transfers to the shipping carrier. The seller is not liable for any lost or stolen shipments.
📌 Additional Notes:
Color Disclaimer: Garment colors may slightly vary due to lighting and photography conditions. We appreciate your understanding.
Order Issues: If there is any problem with your order, please contact us, and we will gladly assist you.
Unresponsive Customers: If additional information is needed and we do not receive a response, we will proceed with default thread colors and styles based on your order’s specifications.
🎨 Need design adjustments? Send us a message, and we will work with you to create the perfect custom piece!
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