Product Information & Policies
Choose Your Shirt Type:
๐ T-Shirt โ Made from 100% cotton, providing a soft, breathable feel for all-day comfort.
๐งฅ Sweatshirt & Hoodie โ Crafted from a premium 65% cotton, 35% polyester blend, ensuring a cozy yet durable fit.
๐ Care Instructions:
To maintain the quality and longevity of your embroidered garment:
โ
Machine wash cold, inside-out, on a gentle cycle.
โ
Tumble dry on low heat or hang to air dry.
โ
Use mild detergent with similar colors.
โ Avoid dry cleaning, bleach, and fabric softeners.
โ ๏ธ Important Information:
1๏ธโฃ Maximum embroidery frame size is 9 inches. Designs may appear smaller on larger shirt sizes.
2๏ธโฃ This is a personalized item. Refunds are not available unless there is an issue with the embroidery. Please double-check all details before placing your order.
๐ Shipping Information:
๐ฆ Processing Time: 3-5 business days for order preparation.
๐ Shipping Time: 9-12 business days (varies by location).
โ ๏ธ All items are custom-made and shipped from Vietnam. Please consider shipping times before placing your order.
๐ Lost or stolen packages: Once the package is shipped, the responsibility transfers to the shipping carrier. The seller is not liable for any lost or stolen shipments.
๐ Additional Notes:
Color Disclaimer: Garment colors may slightly vary due to lighting and photography conditions. We appreciate your understanding.
Order Issues: If there is any problem with your order, please contact us, and we will gladly assist you.
Unresponsive Customers: If additional information is needed and we do not receive a response, we will proceed with default thread colors and styles based on your orderโs specifications.
๐จ Need design adjustments? Send us a message, and we will work with you to create the perfect custom piece!
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