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If you purchased a digital ticket for a guided tour, please meet in front of the House from A Christmas Story 10 minutes before your scheduled tour. Late admission will not be allowed. If you are late, please visit our gift shop, and we will do our best to accommodate you on the next available tour. Cancellation & Refund Policy: Refunds are available up to 3 weeks before the reservation date. If you do not show up without contacting us prior to your reservation, no refund or rescheduling will be provided. For any questions, please contact us at support@housefromachristmasstory.com or call 216.298.4919.
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