Life Reproduction Energy Carefully Captured and Preserved All Naturally Occurring Nature's Most Balanced Wholefood Organic Pioneer Since 1995 Dietary Supplement Highly Bioactive Source: Multi-vitamins, minerals, carotenoids, bioflavonoids, phytosterols, amino acids, fatty acids, enzymes & more. Premium Fresh Bee Pollen Superior Beneficial Facts Fresh, clean, soft & tasty (beehive quality). Minimum exposure to moisture, sunlight & air. No heat-forced drying process (natural state). Carefully controlled storage temp. (no deep freezing). Alive enzymes, nutrients (essence of life force) intact. Harvested from wide range of diverse areas and full seasons, creating a highly-balanced nutritional profile. Harvested by healthy bees from healthy environment. This product will be shipped with an ice pack, and it will not arrive cold. The potency of the product is guaranteed by the manufacturer for up to 7 days outside refrigeration, and the probiotic products are formulated with more than the guaranteed CFU. Refrigerate immediately upon receipt, before opening the product. This product is shipped from Bethesda, MD. We ship cold products from Monday to Thursday only. Standard Shipping may take up to 7 days depending on your location in the country. Next Day Air and 2nd Day Air shipping options are available on the checkout page. If you need further clarification about how we handle cold products, please call us before placing the order.