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USA T-Mobile Travel SIM Card
Get your Prepaid USA T-Mobile Travel SIM Card before leaving Australia. And connect like a local the moment you arrive at your destination.
What's included
Validity: Valid for 30 days from activation
Data Speeds: 5G/4G/LTE
Data Allowance: Unlimited in USA & Hawaii
Hotspot/Tethering: Allowed
Phone Number: Local USA mobile number
Calls & Texts: Free calls & texts in USA & Hawaii
Coverage: Local network coverage in North America
Optional Canada & Mexico pack (Unlimited calls & SMS in Can/Mex + 5GB data)
Optional International call & SMS pack (Unlimited calls to Aussie landlines and Unlimited SMS to Aussie mobiles)
ID Registration: Not Required
SIM Type: Physical SIM card (3 in 1 size cut out - Nano/Micro/Standard)
Recharges: Cannot be recharged. Buy multiple SIMs for extended use
Device: For use in mobile phones only
A SIM card user guide is included
Things to Know FAQs
Where It Works
USA, Hawaii, (Canada & Mexico Optional)
Activating Your SIM
Click HERE to check if your phone is compatible with the T-Mobile network.
Your USA T-Mobile Travel SIM card will be activated by us between 8AM - 11AM Los Angeles time (PST) on the "SIM Activation Date" you provide us. The activation date should be the same as your arrival date shown in your travel itinerary or 1 day earlier if you're arriving before 8AM Los Angeles time.
When you arrive at your destination, insert the SIM into your handset (switch on roaming if you're in Canada or Mexico). Once your handset picks up cellular reception, you will receive a welcoming activation message.
If your travel dates change or cancel, you need to notify us prior to the scheduled activation.
Your Mobile Number
The USA mobile number for your USA SIM card is only assigned after the SIM has been activated. You can then find your USA mobile number by dialling *686#. You can also find your USA mobile number within your handset's settings (under "my phone" or "my number").
If you would like to obtain your USA mobile number in advance of your travels, you have to specify an earlier activation date. Please note that the validity period begins from the date your USA mobile number is assigned.
Recharging Your SIM
The USA T-Mobile SIM card cannot be recharged, we recommend purchasing multiple SIMs for extended coverage and staggering the use.
Using Data in North America
Data speeds may temporarily reduce during periods of network congestion in the location you're in. If you have used over 50GB of data in USA, T-Mobile may de-prioritise your data speeds when the network is under strain. T-Mobile does this to ensure all users can still stay connected if the network gets too busy.
Calls & SMS in North America
With your USA T-Mobile SIM card: you can make calls and send texts in and between any of the covered countries (as long as the number you're calling is a local number).
To call Canada ensure to use the +1 dial out code. And to call Mexico, ensure to use +52. No dial out code is required to make a local USA call.
Note: If the incorrect dial out codes are used, you will receive a nil balance/top up message - This is because the network does not recognise the location of the number you're dialling. It does not mean that you've run out of credit.
Calls and SMS to Australia
International calls to Australian mobiles are not included as a feature of this SIM. To make calls to Australia, we recommend using VoIP apps such as Viber, WhatsApp, Facebook Chat, Wechat, Skype etc.
To send SMS to Australia you must ensure to use the +61 dial out code followed by the Australian mobile number without the 0. Eg +61 430 XXX XXX.
Receiving calls & SMS from Australia
Your friends and family can call and text your assigned USA mobile number by dialling +1 XXX XXX XXX. However we always recommend using VoIP apps such as Viber, WhatsApp, Facebook Chat, Wechat, Skype etc where possible.
Who is PrepaidSIMs?
We're a leading Australian travel business focused on bringing affordable telecommunication solutions for outbound Aussie travellers. Since our inception, we have helped over 20,000 Aussies connect like locals and save on roaming fees.
Are there any hidden fees?
All of our products are Prepaid. The features and allowances on each of our Prepaid Travel SIMs are all disclosed upfront. So you know exactly what you're getting when you purchase and there are no hidden surprises later on.
Can I use my SIM on a cruise?
All of our Prepaid Travel SIMs work in areas where cellular signal is available. At open sea, when you're outside range of network towers, cellular signal may be weak or not available. However coverage will be available closer to port.
SIM and device compatibility?
Your phone/tablet needs too be unlocked. Click HERE to check if your phone is compatible with the T-Mobile network. If your handset is more than 7 years old, please contact us for advice on compatibility.
If you think your phone/tablet is locked, we recommend contacting your Aussie carrier for unlocking. If your phone/tablet has been issued to you from your employer, please check with them for compatibility as some work devices have additional security applications installed.
What are the delivery options?
Domestic Deliveries
All orders are dispatched from Melbourne and carried out by Australia Post Australia wide. Orders placed prior to 3PM AEST will be dispatched same business day. We offer 2 postage options. If you require a SIM urgently, we recommend placing your order with Express Post.
Free Standard Post: 4-7 Business Days
Express Post $7: 1-2 Business Days
Upon placing an order, you will receive an order confirmation email from us. Once your order has been dispatched by our team, you will receive a confirmation of dispatch email along with the tracking number for your order. You can then track your order by clicking the tracking number in the email.
International Deliveries
All international SIM card orders are shipped from Melbourne, Australia via Registered International Post. All international SIM card orders come with tracking + signature on delivery.
International Express Post: $34: 7-12 Business Days
Who do I contact for help?
Our customer support team is always available to assist with any enquiries you may have. You can live chat with us via our website, or email us directly at: hello@prepaidsims.com.au
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