No Returns Accepted. For defective items please contact manufacturer for information on their 2-year manufacturer's warranty on devices and 1- manufacturer's warranty on controllers, please reach out to Omnilux's customer service department at info@omniluxled.com with a proof of purchase and a video or a photo of the issue.This red light emitting device from Omnilux for those who worry about anti-aging and discoloration. Works to help reduce fine lines and wrinkles, as well as help reduce the appearance of pigmentation and redness. Promote younger-looking skin. All natural. No pain, side effects, or downtime.