For defective items please contact manufacturer for information about their 1 year warranty, customers must register the device and keep receipt as proof of purchase. Sealed (unopened) products will only be accepted for a refund if the product is shipped back within 30 days.   The Dr. Dennis Gross Skincare SpectraLite Faceware Pro works to help reduce the look of wrinkles and battles breakouts.Using a combination of red (100 lights) and blue (62 lights) LEDs, this device promotes a smooth, clear complexion. Red light penetrates deep into the skin to encourage collagen production, while blue light works to help diminish acne-causing bacteria. System includes:SpectraLite™ FaceWare ProUniversal USB charging cordDetachable, adjustable head strapStorage bagUser ManualQuick start guide   FaceWare Pro – Best Practices Powering On • Hold the power button down for 2 seconds to power on to first setting • 3 settings to choose from      • Red LEDs (click power for 2 seconds      • Blue LEDs (click power 2 seconds + 1 additional tap)      • Both Red/Blue LEDs (click power 2 seconds + 2 additional taps)   Charging Always use a 5W USB-A* charge base with a USB-A to USB-C charging cord *Newer style USC-C charge bases will cause failure.   How to register your device • Scan QR code that arrives with your device  • Register your DDG Skincare account by entering your personal information • Login & register your device