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Welcome to the
Help Center
General
Shopping
Gift Cards
Business
Referrals
Ambassadors
General
What is a browser extension?
Where does Checkmate Work?
How do I know if Checkmate is working?
What internet browser does Checkmate work with?
Can I use Checkmate on my mobile phone?
Shopping
Which merchants does Checkmate support?
What happens if I have another savings extension installed?
How are you able to offer discounts?
How is Checkmate able to offer such great savings?
How does Checkmate track my packages?
Do the deals I get emailed ever get sent to other users?
Gift Cards
What is Checkmate Wallet?
Where can I see my stored gift cards?
Does Checkmate offer refunds for gift cards purchases?
Can I add previously purchased gift cards to my Wallet?
Do my gift cards ever expire?
Does my gift card have to be used through the Checkmate Extension?
I haven’t received my gift card yet. What do I do?
Why do I have to verify with my ID?
Why did my ID check fail?
Business
How does Checkmate make money?
I have a business idea and I’d love to partner with Checkmate?
Referrals
What are promotion periods?
What promotion is currently running?
How do I get a referral reward?
It says my referral is pending, what does this mean?
Why do I have to verify with my ID?
Why did my ID check fail?
Ambassadors
Who are Checkmate Ambassadors?
What will I be doing as a Checkmate Ambassador?
What is the time commitment of being a Checkmate Ambassador?
What materials will you provide to me to talk about Checkmate?
Can I see the people I have referred?
What does a completed referral mean?
What does a failed referral mean?
How do I get paid?
Is there a limit on how much I can earn as a Checkmate Ambassador?
What is the best way to share Checkmate?
Who should I share Checkmate with?
I have additional questions
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