Shopping Guide for AliExpress

Introduction

AliExpress is a global online retail service based in China that is owned by the Alibaba Group. It provides a platform for small businesses in China and other locations to sell to international buyers. With millions of products in various categories, AliExpress is a popular choice for online shoppers seeking affordable prices and diverse selection.

Redeeming a Promo Code

1. Browse and Select Items: Add your desired items to your shopping cart.
2. Go to Cart: Click on the Cart icon in the top-right corner of the page.
3. Proceed to Checkout: Click the Buy All or Buy from This Seller button.
4. Enter Promo Code: On the order summary page, look for the Promo Code or Coupon Code field.
5. Apply Code: Enter your promo code in the field and click the Apply button.
6. Check Discount: Ensure the discount is applied before completing the purchase.
7. Complete Purchase: Click on the Place Order button to finalize your purchase.

Troubleshooting Promo Codes

• Check Expiry Date: Ensure the promo code has not expired.
• Minimum Purchase Requirement: Verify if there's a minimum spending requirement.
• Applicable Products: Confirm that the promo code is valid for the items in your cart.
• Correct Entry: Double-check to make sure the code is correctly entered without any typos.
• Single Use: Some promo codes can only be used once per account.

If your promo code is still not working, consider contacting AliExpress customer service for further assistance.

Stacking and Combining Promo Codes

AliExpress usually does not allow multiple promo codes to be used on a single order. However:

• You can combine store coupons with AliExpress coupons.
• Check for specific seller promotions that can be combined with your promo codes.

Expert Coupon Hacks

• New User Coupons: If you're a new user, take advantage of new user discounts.
• Daily Deals: Check the Daily Deals section for time-limited discounts.
• Mobile App: Sometimes, additional discounts are available exclusively through the AliExpress mobile app.
• First Order Discounts: Some sellers offer special discounts on your first purchase with them.
• Flash Sales: Participate in flash sales for significant discounts on selected items.
• Wishlist Events: Add items to your wishlist and receive notifications of price drops.

Holiday Sales

AliExpress offers significant discounts during major shopping events such as:

• 11.11 Global Shopping Festival (Singles' Day on November 11th)
• Black Friday and Cyber Monday
• Mid-Year Sales: Around June
• Back-to-School: Promotions during late August or early September
• Anniversary Sale: AliExpress' anniversary deals in March

Keep an eye out for these dates to maximize your savings.

Best Way to Find Deals

• Search Filters: Use filters to sort items by Price, Free Shipping, and Customer Ratings.
• Coupons and Promo Codes: Regularly check the Coupons and Promo Codes sections.
• Buyer Protection: Look for items with buyer protection to ensure risk-free shopping.
• Newsletter Subscription: Subscribe to the AliExpress newsletter to receive notifications about upcoming deals and exclusive discounts.
• Social Media: Follow AliExpress on social media for flash sales and special promotions.

Return Policy

• Disputes: Open a dispute within 15 days after receiving the package if something is wrong with your order.
• Return Shipping: Return shipping costs are often the responsibility of the buyer unless stated otherwise.
• Refund Times: Refunds are processed once the returned item is received and inspected.
• Contact Seller: Always contact the seller first to resolve any issues before starting a dispute.

Contact Information

• Customer Service:
  • Visit the AliExpress Help Center for FAQs.
  • Use the Live Chat feature on the AliExpress website for real-time assistance.
• Email: Specific email addresses are not typically listed, but you can contact customer service through the site's messaging system.

About AliExpress

Founded in 2010, AliExpress is one of the largest ecommerce platforms in the world, owned by the Alibaba Group. It connects international buyers with a vast number of sellers, primarily from China. With competitive pricing and an extensive range of products across multiple categories, AliExpress has grown to become a favored shopping destination for millions worldwide.