Guide to Shopping at Ancestry (ancestry.com.au)

Introduction

Ancestry.com.au is a leading provider of genealogical and historical records, offering tools and services that help individuals trace their heritage and build family trees. With access to billions of records from all over the world, Ancestry makes it easier than ever to uncover your family history and connect with your roots.

Redeeming a Promo Code

If you have a promo code, follow these steps to redeem it on the Ancestry website:

1. Visit ancestry.com.au.
2. Select the subscription plan or product you wish to purchase.
3. Go to the cart or checkout page.
4. Look for the "Promo Code" or "Coupon Code" box on the checkout page.
5. Enter your promo code in the box.
6. Click "Apply" to redeem the code.
7. Verify that the discount has been applied to your order before proceeding with payment.

Troubleshooting Promo Codes

If your promo code isn't working, try the following:

• Double-check the code: Ensure that you've entered the promo code exactly as it appears, without any typos or extra spaces.
• Check the expiration date: Make sure the promo code hasn't expired.
• Review the terms and conditions: Some promo codes may have restrictions or requirements, such as minimum purchase amounts or applicable products.
• Clear your browser cache: Sometimes, clearing your cache or trying a different browser can resolve issues.
• Contact customer support: If the promo code should work but isn't being accepted, reach out to Ancestry's customer support for assistance.

Stacking and Combining Promo Codes

Ancestry.com.au generally does not allow the stacking or combining of multiple promo codes in a single transaction. Typically, only one promo code can be applied per order. Always review the terms and conditions of each promo code to confirm.

Expert Coupon Hacks

Here are some tips and tricks for saving money while shopping at Ancestry:

• Sign up for the newsletter: Subscribe to Ancestry's newsletter to receive special offers, discounts, and updates on sales directly to your inbox.
• Check the website regularly: Keep an eye on the Ancestry homepage and offers page for any ongoing promotions or limited-time deals.
• Follow on social media: Follow Ancestry on social media platforms like Facebook, Twitter, and Instagram for exclusive discounts and promo codes.
• Use cashback websites: Shop through cashback websites that partner with Ancestry to earn a percentage of your purchase back.
• Trial Subscriptions: Take advantage of free trial offers to explore Ancestry's services before committing to a paid subscription.

Holiday Sales

Ancestry often offers special promotions and discounts during major holiday sales periods such as:

• Black Friday and Cyber Monday: Look for significant discounts on subscriptions and DNA kits.
• Christmas and New Year: Holiday-exclusive deals often appear in December.
• Ancestry Day: Ancestry occasionally hosts its own sales events with special offers.

Monitor the website and subscribe to the newsletter to stay informed about upcoming sales events.

Best Way to Find Deals

The best ways to find deals at Ancestry include:

• Newsletter Subscription: Stay updated with the latest promotions by subscribing to the Ancestry newsletter.
• Website Offers Section: Regularly check the "Offers" or "Deals" sections on the Ancestry website for current discounts.
• Social Media: Follow Ancestry on social media for announcements of exclusive offers.
• Google Searches: Perform periodic Google searches for promo codes and discounts.

Return Policy

Ancestry's return policy typically covers:

• Subscriptions: Ancestry subscriptions are generally non-refundable. However, exceptions may apply, and partial refunds may be available under certain circumstances. It’s best to review the specific terms during the purchase.
• DNA Kits: Unopened DNA kits can usually be returned for a refund within a specified period (e.g., 30 days). Review the return policy details on the website or contact customer support for more information.

Contact Information

If you need assistance, you can contact Ancestry's customer support through the following methods:

• Online Help Center: Access the Help Center on the website for FAQs and support articles.
• Live Chat: Available on the Help Center page during business hours.
• Phone: Call Ancestry’s customer service number provided on the Help Center page.
• Email: Contact form available via the Help Center for specific inquiries.

About Ancestry

Ancestry.com.au is a premier platform that connects people to their family history through a rich collection of historical records and advanced research tools. Founded in 1983 in Lehi, Utah, Ancestry has grown to offer a robust online experience, featuring DNA testing and a vast library of genealogical data. The platform empowers millions to discover their family's story and preserve it for future generations.

This guide should help you navigate shopping at Ancestry.com.au, maximize your savings with promo codes and deals, and understand the policies and customer service options available. Happy shopping and happy discovering!