Guide to Shopping at Brilliant Earth

Introduction

Welcome to Brilliant Earth! Founded with a passion for creating ethically sourced fine jewelry, Brilliant Earth offers a stunning range of engagement rings, wedding bands, and fine jewelry. With a focus on sustainability and transparency, they ensure every piece is crafted responsibly.

Redeeming a Promo Code

Follow these steps to redeem a promo code at Brilliant Earth:

1. Select Your Items: Browse through the collections and add your desired items to your shopping cart.
2. View Cart: Click on the shopping cart icon at the top right corner of the website to view your cart.
3. Enter Promo Code: On the right side of the cart page, you will see a "Promo Code" box. Enter your promo code here.
4. Apply Promo Code: Click "Apply" to see the discount reflected in your cart total.
5. Proceed to Checkout: Once the promo code has been applied and your cart is updated, click on "Proceed to Checkout" to complete your purchase.

Troubleshooting Promo Codes

If your promo code isn't working, consider the following troubleshooting tips:

• Check Expiration Date: Ensure the promo code hasn't expired.
• Read the Terms: Verify that your items meet the terms and conditions of the promo code (e.g., minimum purchase requirements, specific eligible products).
• Correct Spelling: Make sure the promo code is entered exactly as provided, without any extra spaces or typos.
• Single-Use: Some promo codes are single-use only and can't be reused.
• Contact Support: If all else fails, reach out to Brilliant Earth's customer support for assistance.

Stacking and Combining Promo Codes

Brilliant Earth typically allows only one promo code per order. Combining multiple promo codes or stacking offers is generally not permitted.

Expert Coupon Hacks

Maximize your savings with these tips:

• Newsletter Sign-Up: Subscribe to Brilliant Earth's newsletter to receive exclusive offers and notifications about upcoming sales.
• Social Media: Follow Brilliant Earth on social media platforms for flash sales, giveaways, and promo codes.
• Referral Program: Refer friends to earn rewards when they make a purchase.
• Seasonal Sales: Take advantage of holiday and seasonal sales for significant discounts.

Holiday Sales

Brilliant Earth often holds special sales during major holidays such as:

• Black Friday and Cyber Monday: Expect substantial discounts on a wide selection of jewelry.
• Valentine's Day: Look for special promotions on romantic gifts.
• Christmas and New Year: Grab last-minute deals and clear-out sales.

Best Way to Find Deals

Here are some tips to find the best deals:

• Visit the ‘Sale’ Section: Regularly check the ‘Sale’ section on Brilliant Earth's website for discounted items.
• Sign-Up for Alerts: Enable email alerts for new promotions and discounts.
• Follow on Social Media: Stay informed about special offers by following Brilliant Earth on Instagram, Facebook, and Twitter.

Return Policy

Brilliant Earth offers a return policy for your peace of mind:

• 30-Day Returns: You can return your purchase within 30 days of delivery for a full refund.
• Free Shipping: Complimentary shipping is available for returns within the U.S. and Canada.
• Condition: Items must be returned in their original condition with all accompanying documentation.

Contact Information

If you need assistance, contact Brilliant Earth's customer support:

• Phone: 1-800-691-0952
• Email: Contact Form
• Live Chat: Available on their website.
• Showrooms: Visit one of their physical locations for in-person assistance.

About Brilliant Earth

Brilliant Earth was founded in 2005 with a commitment to ethical sourcing and sustainability. They offer a curated selection of lab-grown and conflict-free diamonds, as well as vintage and one-of-a-kind pieces. Their mission is to cultivate a more transparent and ethical jewelry industry while providing exceptional quality and design.