Shopping at Catbird Guide

Introduction

Catbird, based in New York City, is a leading jewelry store known for its exquisite and delicate pieces. The store's website, CatbirdNYC.com, offers a wide range of products including rings, necklaces, earrings, and bracelets, as well as a selection of gifts and home goods.

Redeeming a Promo Code

1. Add desired items to your shopping cart by clicking the "Add to Cart" button on each product page.
2. Once you have all your items in the cart, click on the shopping cart icon located at the top right corner of the page.
3. In the cart overview, locate the "Promo Code" box.
4. Enter your promo code into the box and click "Apply."
5. Ensure the discount is reflected in your total before proceeding to checkout.

Troubleshooting Promo Codes

If your promo code isn’t working, try the following:

• Double-check the promo code for any typos.
• Ensure the promo code hasn’t expired.
• Check the terms and conditions of the promo code for any exclusions or specific requirements.
• Make sure the items in your cart are eligible for the discount.
• If all else fails, contact Catbird's customer support for assistance.

Stacking and Combining Promo Codes

Catbird generally does not allow stacking or combining multiple promo codes in a single order. Always check the terms of each promo code for details.

Expert Coupon Hacks

• Sign Up for the Newsletter: Catbird often sends exclusive discounts and promotion codes to subscribers.
• Follow on Social Media: Keep an eye on Catbird's social media channels for flash sales and special offers.
• Sale Section: Regularly visit the sale section on the website to find discounted items.
• Wish List: Add items to your wish list and wait for sales to make your purchases.

Holiday Sales

Catbird hosts several holiday and seasonal sales throughout the year, such as:

• Black Friday & Cyber Monday: Significant discounts on numerous items.
• Valentine’s Day: Special promotions on romantic gifts.
• End of Season Sales: Discounts on seasonal collections. Make sure to check the website frequently during these periods for the best deals.

Best Way to Find Deals

• Subscribe to the Newsletter: Receive notifications about upcoming sales and exclusive offers.
• Browse the Sale Section: Always check the sale and clearance section for markdowns.
• Social Media: Follow Catbird on social platforms for real-time updates on deals and promotions.
• Special Events: Occasionally, Catbird hosts special event sales. Keep an eye out for announcements.

Return Policy

• Return Period: Items can be returned within 10 days of purchase for a refund or exchange.
• Condition: Items must be in their original, unworn condition and must include the original packaging.
• Final Sale Items: Note that all personalized and sale items are final sale and cannot be returned or exchanged.
• Process: To initiate a return, contact Catbird customer support for return authorization and instructions.

Contact Information

• Customer Support: You can contact Catbird's customer support through their Contact Form.
• Phone: Call them at (718) 599-3457.
• Mailing Address: Catbird 103 Metropolitan Avenue Brooklyn, NY 11249
• Email: customercare@catbirdnyc.com

About Catbird

Founded in 2004, Catbird started as a small store in Williamsburg, Brooklyn, and has since grown into a beloved brand known for its handmade, delicate, and sustainable jewelry. The company prides itself on using recycled gold and conflict-free stones, supporting artisans, and having a commitment to environmental sustainability. Catbird's beautiful and unique jewelry has garnered a devoted following and has been featured in numerous fashion publications.

Happy shopping at Catbird!

Note: The details provided above are as of the latest information available and may be subject to change. Always refer to the official Catbird website for the most current information.