Shopping at Chewy: The Complete Guide

Introduction

Chewy (chewy.com) is a popular online retailer specializing in pet food and supplies. The store offers an extensive selection of products for dogs, cats, birds, fish, reptiles, and small pets. Chewy is known for its competitive prices, swift delivery, and excellent customer service.

Redeeming a Promo Code

Step-by-Step Instructions

1. Browse Products: Begin by adding the products you wish to purchase to your cart.
2. Cart Review: Once you have selected your items, click on the cart icon at the top right corner of the page to review your order.
3. Apply Promo Code:
   • Scroll down to the “Order Summary” section on the cart page.
   • Locate the field labeled “Promo Code.”
   • Enter your promo code and click the “Apply” button.
4. Verify Discount: Ensure that the discount has been applied to your order total.
5. Checkout: Proceed to checkout to complete your purchase.

Troubleshooting Promo Codes

Tips

• Check Expiration Date: Ensure the promo code is still valid and hasn’t expired.
• Minimum Purchase Requirement: Some codes require a minimum order amount.
• Eligible Products: Verify that the promo code applies to the items in your cart. Certain brands or categories may be excluded.
• Single Use: Promo codes typically can only be used once per customer.
• Typos: Double-check for any typos or extra spaces when entering the code.

Stacking and Combining Promo Codes

Information

Chewy generally does not allow the stacking or combining of multiple promo codes in a single order. Each order can typically only apply one promo code at a time.

Expert Coupon Hacks

Tips and Tricks

1. Autoship Discount: Sign up for Autoship to receive a discount on your first order and enjoy lower prices on recurring shipments.
2. Newsletter Sign-Up: Subscribe to Chewy’s email newsletter to receive exclusive deals and offers.
3. Flash Sales and Clearance: Regularly check Chewy’s Flash Sales and Clearance sections for deeply discounted items.
4. Referral Program: Use Chewy’s referral program to earn and give discounts by referring friends and family.
5. Join Loyalty Programs: Sign up for loyalty programs if available for additional savings and perks.
6. Bulk Purchases: Buying in bulk often reduces the price per item and ensures you stay stocked on essential pet supplies.

Holiday Sales

Seasonal and Holiday Sales Information

Chewy often offers special promotions and sales during major holidays such as:

• Black Friday and Cyber Monday: Significant discounts on a wide range of products.
• Christmas and New Year: Seasonal deals and holiday-themed items.
• Fourth of July and Memorial Day: Discounts on summer essentials and more. Keep an eye on Chewy’s website and email newsletters for announcements about holiday sales and promotions.

Best Way to Find Deals

Tips

• Website Deals Page: Visit Chewy’s “Deals” page to find current promotions and discounts.
• Follow on Social Media: Follow Chewy on social media platforms like Facebook, Instagram, and Twitter for updates on sales and exclusive offers.
• Email Alerts: Sign up for email alerts to receive notifications about the latest deals and promotions.

Return Policy

Details

• Satisfaction Guarantee: Chewy offers a 100% satisfaction guarantee. If you're not happy with a product, you can return it.
• Return Window: Items can be returned within 365 days of purchase.
• Refunds: Refunds are issued to the original payment method within 3-5 business days after the return is processed.
• Return Process: Contact Chewy’s customer service to initiate a return. They will provide a prepaid return shipping label if necessary.

Contact Information

How to Contact Customer Support

• Phone: Call 1-800-672-4399 for immediate assistance.
• Email: Reach out via service@chewy.com for less urgent inquiries.
• Live Chat: Available on Chewy’s website for quick support.

About Chewy

Brief History and Overview

Founded in 2011, Chewy has grown to become one of the leading online retailers for pet products in the United States. The company is headquartered in Dania Beach, Florida, and was acquired by PetSmart in 2017. Chewy is committed to providing pet owners with a wide selection of high-quality products, exceptional customer service, and convenient shopping experiences.