Guide to Shopping at City Grounds

Introduction

Welcome to City Grounds, your go-to destination for urban cycling gear and accessories. Located online at citygrounds.com, this store offers a wide variety of bicycles, parts, and apparel to meet your cycling needs. They are well-known for their diverse range of products, competitive pricing, and commitment to customer satisfaction.

Redeeming a Promo Code

Using a promo code at City Grounds is a straightforward process. Follow these steps to apply your promo code and enjoy discounts on your order:

1. Visit City Grounds: Go to citygrounds.com.
2. Shop: Browse through the products and add your desired items to the cart.
3. View Cart: Click on the shopping cart icon at the top right corner to view your cart.
4. Enter Promo Code: Below the list of items in your cart, you'll see a section labeled "Promo Code." Enter your promo code in the box provided.
5. Apply: Click the “Apply” button to apply the promo code to your order.
6. Check Discount: Ensure the discount has been applied to your total.
7. Proceed to Checkout: Click the "Checkout" button to proceed with completing your purchase.

Troubleshooting Promo Codes

If your promo code isn't working, consider the following troubleshooting tips:

• Check Expiration Date: Ensure the promo code is still valid and hasn’t expired.
• Minimum Purchase: Some promo codes require a minimum purchase amount. Ensure your order meets this requirement.
• Eligibility: Make sure the items in your cart are eligible for the promo code. Some exclusions may apply.
• Typo: Double-check for any typos or incorrect characters in the promo code.
• One-Time Use: Some promo codes are limited to one use per customer.
• Clear Cache: Try clearing your browser's cache or using a different browser.

If the code still doesn't work, contact City Grounds customer support for assistance.

Stacking and Combining Promo Codes

City Grounds typically does not allow the stacking or combining of multiple promo codes in a single order. Only one promo code can be applied per transaction. Always choose the promo code that offers the most significant discount for your current order.

Expert Coupon Hacks

1. Sign Up for Newsletter: Join the City Grounds newsletter to receive exclusive discounts, promo codes, and updates on sales directly in your inbox.
2. Abandon Cart: Add items to your cart and leave the site without completing the purchase. City Grounds might send you a discount code to encourage you to complete your order.
3. Follow on Social Media: Follow City Grounds on social media platforms for announcements on flash sales, discounts, and exclusive social media-only promo codes.
4. Seasonal Sales: Take advantage of seasonal or holiday sales mentioned below.
5. Referral Program: Refer friends to City Grounds and earn rewards or discounts on your next purchase.

Holiday Sales

City Grounds frequently offers seasonal and holiday sales where you can find significant discounts. Some of the main sales events include:

• Black Friday & Cyber Monday: Big discounts on a wide range of products.
• Christmas and New Year Sales: Festive discounts and special offers.
• Spring & Summer Sales: Discounts on seasonal cycling gear and apparel.

Check the website leading up to these events for specific dates and details.

Best Way to Find Deals

1. Sale Section: Visit the Sale section on the City Grounds website for the latest markdowns and clearance items.
2. Newsletter: Subscribe to the City Grounds newsletter for updates on promotions and exclusive offers.
3. Social Media: Follow City Grounds on social media platforms for flash sales and discount announcements.
4. Deal Websites: Monitor third-party deal websites that might list exclusive City Grounds promo codes and discounts.

Return Policy

City Grounds offers a return policy that allows customers to return most items within 30 days of delivery for a refund or exchange. Here are the key points:

• Condition: Items must be in new, unused condition and in original packaging.
• Process: Contact customer support to initiate a return and obtain a Return Merchandise Authorization (RMA) number.
• Shipping: Return shipping costs are generally the responsibility of the customer unless the return is due to a City Grounds error.
• Refund: Once the returned item is received and inspected, a refund will be processed to the original payment method.

Refer to the City Grounds return policy page for more detailed information.

Contact Information

If you need assistance, you can reach City Grounds customer support through the following methods:

• Email: info@citygrounds.com
• Phone: (866) 550-7423
• Contact Form: Available on the Contact Us page of the website.

About City Grounds

City Grounds was founded with the mission to inspire and create a community of urban cyclists. The store specializes in offering a curated selection of bicycles, parts, and apparel tailored to the needs of city riders. Over the years, they have grown into a trusted retailer, known for their quality products and dedication to customer satisfaction.

Visit citygrounds.com to explore their offerings and join the vibrant community of urban cyclists.

--- By following this guide, you’ll be well-equipped to make the most of your shopping experience at City Grounds. Happy shopping! 🚴‍♂️🚴‍♀️