Shopping Guide for DECJUBA (decjuba.com.au)

Introduction

DECJUBA is a high-street fashion brand that offers a wide range of trendy clothing, accessories, and lifestyle products for women. Known for its edgy and effortless style, DECJUBA aims to empower women through fashion. This guide will help you navigate the shopping experience at decjuba.com.au and make the most of your purchases.

Redeeming a Promo Code

Using a promo code at DECJUBA is straightforward. Here's a step-by-step guide:

1. Browse and Select Items: Add the items you wish to purchase to your shopping cart.
2. View Cart: Click on the shopping cart icon at the top right corner of the website to review your selected items.
3. Apply Promo Code: Look for the "Promo Code" or "Gift Card" box on the right side of the cart summary.
4. Enter Code: Type in your promo code and click "Apply."
5. Check Discount: Ensure the discount is reflected in your order total.
6. Proceed to Checkout: Click on "Checkout" to finalize your purchase.

Troubleshooting Promo Codes

If your promo code isn’t working, try the following:

1. Check Expiry Date: Ensure the promo code is still valid and not expired.
2. Minimum Spend: Verify if there’s a minimum purchase requirement to use the code.
3. Exclusions: Some items may be excluded from promo codes, such as sale items or new arrivals.
4. Case Sensitivity: Ensure you’re entering the code exactly as it’s provided, paying attention to capitalization and special characters.
5. One-Time Use: Make sure the code hasn’t already been used, if it’s a one-time-use code.

Stacking and Combining Promo Codes

DECJUBA typically does not allow stacking of multiple promo codes. Only one promo code can be applied per order. It's advised to choose the promo code that offers the best discount or benefits for your purchase.

Expert Coupon Hacks

Here are some tips and tricks to save money while shopping at DECJUBA:

1. Subscribe to Newsletter: Sign up for DECJUBA’s newsletter to receive exclusive offers, updates on sales, and a welcome discount.
2. Loyalty Program: Join the DECJUBA Insider Program for rewards, early access to sales, and special offers.
3. Sale Section: Always check the Sale section for marked-down items.
4. Bundle Deals: Look out for bundle deals where buying multiple items together may reduce the overall cost.
5. Social Media: Follow DECJUBA on social media platforms for flash sales, exclusive discounts, and giveaway contests.

Holiday Sales

DECJUBA offers seasonal and holiday sales throughout the year. Key sale periods include:

• Black Friday and Cyber Monday: Significant discounts and special offers.
• End-of-Season Sales: Reductions on seasonal items to make way for new collections.

• Boxing Day: Post-Christmas sales with considerable markdowns.

  Stay updated on upcoming sales by subscribing to the newsletter and following their social media channels.

Best Way to Find Deals

1. Website's Sale Section: Regularly browse the Sale section on decjuba.com.au.
2. Newsletter: Subscribe to stay informed about exclusive deals.
3. Social Media: Follow DECJUBA's official social media accounts for real-time updates and promotions.
4. Third-Party Coupon Sites: Check credible coupon websites for extra promo codes.
5. DECJUBA Insider: Join the loyalty program for additional perks and savings.

Return Policy

DECJUBA offers a comprehensive return policy:

• Return Period: Items can be returned within 30 days of purchase.
• Condition: Items must be in their original condition with tags attached.
• Process: Fill out the return form included with your order and send the items back to the provided return address.
• Refunds: Refunds are processed within 10 business days upon receiving the returned items.
• Exchanges: Visit a physical DECJUBA store for exchanges, subject to stock availability.

For more details, visit the "Returns" section on their website.

Contact Information

For any inquiries, you can contact DECJUBA’s customer support through:

• Email: customerservice@decjuba.com.au
• Phone: +61 3 9645 6533 (Monday to Friday, 9 am - 5 pm AEST)
• Online Contact Form: Available on their "Contact Us" page on the website.

About DECJUBA

DECJUBA was founded in 2008 and has since grown into a beloved fashion brand in Australia and New Zealand. Known for its minimalistic yet chic designs, DECJUBA's mission is to deliver effortless, edgy fashion that empowers women to look and feel confident. The brand is committed to quality, innovation, and fostering a positive shopping experience for its customers.

Happy shopping at DECJUBA!