AT&T Video (directv.com) Shopping Guide

Introduction

Welcome to AT&T Video, the official online store for DIRECTV services. Here, you can find a range of TV packages, streaming options, and special deals tailored to your viewing preferences. This guide will help you navigate through the shopping experience, take advantage of promo codes, and find the best deals.

Redeeming a Promo Code

Follow these steps to redeem a promo code on DIRECTV's website:

1. Add Services to Cart: Browse through the available packages and services and add your chosen ones to the cart.
2. Proceed to Checkout: Once you've added the services, go to your cart and click on the ‘Proceed to Checkout’ button.
3. Enter Promo Code: On the checkout page, look for a field labeled ‘Promo Code’ or something similar.
4. Apply Promo Code: Enter your promo code in this field and click the ‘Apply’ button. You should see the discount reflected in your order total if the code is valid.
5. Complete Purchase: Fill in your billing and shipping information, and finalize your order.

Troubleshooting Promo Codes

If your promo code isn't working, try these troubleshooting tips:

1. Check Expiration Date: Ensure the promo code is still valid and hasn’t expired.
2. Read Terms and Conditions: Review the terms and conditions associated with the promo code to make sure your order qualifies.
3. Case Sensitivity: Promo codes are often case-sensitive. Double-check that you’ve entered it exactly as provided.
4. One-Time Use: Some promo codes can only be used once. Confirm that you haven't redeemed it previously.
5. Contact Customer Support: If all else fails, reach out to customer support for assistance.

Stacking and Combining Promo Codes

DIRECTV typically does not allow stacking or combining of multiple promo codes in a single order. Ensure you choose the most beneficial promo code available when placing your order.

Expert Coupon Hacks

Here are some tips and tricks to maximize your savings at DIRECTV:

1. Sign Up for Newsletters: Join the mailing list to receive exclusive offers, updates, and promotions.
2. New Customer Discounts: Look out for special offers available only to new subscribers.
3. Bundled Services: Consider bundling DIRECTV with AT&T internet or wireless services for additional savings.
4. Check Third-Party Sites: Websites like RetailMeNot or Coupons.com often have discount codes for DIRECTV.
5. Social Media: Follow DIRECTV on social media platforms for real-time promotion updates.

Holiday Sales

DIRECTV frequently offers special discounts and promotions around major holidays such as:

1. Black Friday and Cyber Monday: Big sales events with deep discounts.
2. Fourth of July: Special patriotic-themed offers.
3. Christmas and New Year: Holiday bundles and discounts.
4. Labor Day: Seasonal promotions to attract new subscribers.

Best Way to Find Deals

To find the best deals at DIRECTV, consider the following tips:

1. Visit the Official Website: Regularly check DIRECTV's homepage and promotional banners.
2. Subscribe to Newsletters: Stay updated with the latest offers and deals.
3. Utilize Deal Aggregator Sites: Keep an eye on websites like RetailMeNot, Coupons.com, or Slickdeals for posted promo codes and sales.
4. Seasonal Sale Events: Monitor the site around holidays and sales events for the highest discounts.
5. Customer Service: Call customer service and ask if there are any special offers you can take advantage of.

Return Policy

DIRECTV has a specific return policy mainly associated with equipment and services. Generally:

1. Service Cancellation: You can cancel your service within 24 hours without penalty.
2. Equipment Returns: Equipment returns usually must be done within 21 days from the cancellation date. Ensure that all equipment is returned in good condition to avoid any charges.
3. Restocking Fees: Be aware that restocking fees may apply in certain cases.

For a detailed understanding, visit the official return policy page on DIRECTV's website or contact their customer support.

Contact Information

For any inquiries or support, you can contact DIRECTV's customer support through the following channels:

• Phone: 1-800-531-5000
• Live Chat: Available on the website
• Email: Support page at directv.com
• Mail:
  • DIRECTV, Inc.
  • P.O. Box 11732
  • Newark, NJ 07101-4732

About AT&T Video

DIRECTV, a subsidiary of AT&T, was established in 1994 and has grown to become one of the largest digital satellite service providers in the United States. Offering a variety of television packages and streaming options, DIRECTV brings high-quality entertainment to millions of households. Over the years, DIRECTV has continuously evolved, incorporating new technology and expanding its service range to provide an unparalleled viewing experience.

With this guide, you are now equipped to make the most out of your shopping experience at AT&T Video on directv.com. Enjoy your savings and happy watching!