Groupon Shopping Guide

Introduction

Groupon (groupon.com) is a global e-commerce marketplace that connects subscribers with local merchants by offering activities, travel, goods, and services in more than 15 countries. Groupon's business model revolves around offering significant discounts on a wide range of items and experiences, which helps consumers discover new things to do and places to visit at a fraction of the regular cost.

Redeeming a Promo Code

1. Select Your Deal: Browse through the available deals and select the one you're interested in by clicking on it.
2. Add to Cart: Click the "Buy" button to add the item to your shopping cart.
3. View Cart: Go to your cart by clicking on the shopping cart icon at the top right corner of the page.
4. Enter Promo Code:
   • Click on the "Promo or Gift Code" field located under the order summary.
   • Enter the promo code you have.
   • Click “Apply” to see the discount reflect on your total.
5. Complete Purchase: Proceed to the checkout page to complete your purchase.

Troubleshooting Promo Codes

• Check Expiration Date: Make sure that the promo code is still valid and has not expired.
• Read Terms and Conditions: Review the terms and conditions associated with the promo code to ensure that your purchase qualifies.
• Check for Typos: Ensure the promo code is entered exactly as provided, including any capitalization and special characters.
• One-Time Use: Many promo codes can only be used once; ensure it hasn’t already been used.
• Contact Support: If you’ve checked all of the above and the code still isn’t working, contact Groupon’s customer service for help.

Stacking and Combining Promo Codes

Groupon typically does not allow the stacking of multiple promo codes for a single order. You can often only use one promo code per transaction. Ensure to choose the most beneficial code for your order.

Expert Coupon Hacks

1. Sign Up for Email Alerts: Join Groupon's mailing list to receive exclusive offers and early access to special deals.
2. Refer a Friend: Use Groupon’s referral program to earn credits which can be used towards future purchases.
3. Check Social Media: Follow Groupon on social media platforms for flash sales, promo codes, and special offers.
4. Use Groupon+: With Groupon+, you can earn cash back automatically when you dine at participating restaurants.
5. Browse Daily Deals: Regularly check the website for "Daily Deals" which often feature deeply discounted items.

Holiday Sales

Groupon frequently offers additional discounts during major holidays such as Black Friday, Cyber Monday, Christmas, and other seasonal events. These sales can provide significant savings on top of already discounted prices. Keep an eye on the site during these times for special promotions and limited-time offers.

Best Way to Find Deals

• Use Search Filters: Filters help quickly narrow down deals by categories like location, price, and type of service.
• Check the Discover Tab: The Discover tab often highlights trending and most popular deals.
• Local Deals: Utilize the local deals section tailored to your city to find the best offers near you.

Return Policy

Groupon's return policy varies based on the type of deal purchased:

• Goods: Physical products can usually be returned within 30 days for a refund.
• Local Deals: Most local deals can be refunded within the first three days of purchase if they haven't been redeemed.
• Getaways: Refund eligibility and terms can vary; ensure to read the specific terms of the travel deal before purchasing.
• GrouponLive: Tickets are non-refundable, except in cases of event cancellation.

Always review the specific return policy associated with the deal you are purchasing for detailed information.

Contact Information

If you need assistance, you can reach Groupon via:

• Customer Support Page: Visit the Customer Support Page for FAQs and support tickets.
• Live Chat: Access live chat support through the website.
• Social Media: Reach out to Groupon on their official social media platforms.

About Groupon

Groupon was founded in November 2008 in Chicago. It quickly emerged as a leading player in the e-commerce space by promoting a "group coupon" model, which offered discounts if a minimum number of customers purchased the deal. Over the years, Groupon has evolved to offer a variety of deals, including local experiences, travel, and physical goods, making it a comprehensive marketplace for savings.

Happy shopping and saving with Groupon!