Shopping Guide for Laneige (laneige.com)

Introduction

Welcome to Laneige, your go-to source for advanced, high-performance skincare products. Laneige specializes in harnessing the power of Water Science™ to create innovative solutions that address various skin concerns. Whether you're looking for deeply hydrating moisturizers, rejuvenating serums, or effective SPF products, Laneige has something for everyone.

Redeeming a Promo Code

Redeeming a promo code at Laneige is straightforward. Follow these steps:

1. Visit laneige.com: Browse through the products and select the items you wish to purchase by adding them to your cart.
2. Navigate to Your Cart: Once you've added all the desired items to your cart, click on the cart icon located at the top right corner of the page.
3. Review Your Cart: On the cart page, double-check the items and quantities.
4. Apply Promo Code: Under your items, you'll find a field labeled "Promo Code." Enter your promo code here and click "Apply."
5. Proceed to Checkout: If the promo code is valid, you'll see a discount applied to your total amount. Next, click "Checkout" to proceed with the payment process.

Troubleshooting Promo Codes

If your promo code isn't working, consider the following tips:

• Check Expiration Date: Ensure the promo code is still valid and has not expired.
• Review Terms & Conditions: Some promo codes have specific terms and conditions. Check if the items in your cart meet these requirements.
• Case Sensitivity: Make sure you've entered the promo code exactly as it appears, noting any case sensitivity.
• One-time Use: Some codes are single-use. Verify if it has already been used.
• Customer Support: If all else fails, contact Laneige customer support for assistance.

Stacking and Combining Promo Codes

Laneige typically does not allow the stacking or combining of multiple promo codes in a single order. Be sure to choose the promo code that offers the best discount for your purchase.

Expert Coupon Hacks

1. Newsletter Signup: Sign up for the Laneige newsletter to receive exclusive promotions and discounts.
2. First-Time Shopper: New customers often receive a special discount on their first purchase.
3. Influencers and Bloggers: Follow skincare influencers and bloggers who might offer exclusive promo codes.
4. Social Media: Laneige frequently posts special offers and sales announcements on their social media channels. Keep an eye out for these deals.

Holiday Sales

Laneige often runs special promotions during major holiday seasons such as Black Friday, Cyber Monday, and Christmas. Sign up for their newsletter or follow them on social media to stay informed about these seasonal sales events.

Best Way to Find Deals

• Email Offers: Subscribe to Laneige's newsletter to get exclusive deals delivered straight to your inbox.
• Social Media: Follow Laneige on platforms like Instagram, Facebook, and Twitter for flash sales and exclusive discounts.
• Website Promotions: Check the "Offers" or "Promotions" section on laneige.com for ongoing deals.

Return Policy

Laneige offers a return policy that allows you to return unused and unopened products within 30 days of purchase. To initiate a return, follow these steps:

1. Contact Customer Service: Reach out to Laneige customer support to request a return authorization.
2. Return Authorization: Once approved, you'll receive instructions and a return shipping label.
3. Shipping: Pack the items securely and send them back using the provided shipping label.
4. Refund Process: Upon receipt and inspection of the returned items, a refund will be issued to your original payment method. The refund process may take up to 10 business days.

Contact Information

If you need assistance, you can reach Laneige customer support:

• Email: info@laneige.com
• Phone: 1-800-LANEIGE (available Mon-Fri, 9 AM - 6 PM PST)
• Contact Form: Visit the "Contact Us" page on laneige.com to fill out a form with your inquiry.

About Laneige

Laneige, a leading Korean skincare brand, has been revolutionizing beauty routines since its founding in 1994. With a focus on hydration and cutting-edge water science technology, Laneige brings to the forefront clinically proven formulas that perfect and transform the skin. Whether you're dealing with dry skin, uneven texture, or the first signs of aging, Laneige offers targeted solutions to help you achieve a healthy, radiant complexion.

Happy shopping!