Shopping Guide for MR PORTER (mrporter.com)

Introduction

MR PORTER is a premier online retail destination for men's fashion, offering a curated selection of clothing, shoes, accessories, and lifestyle products from renowned designers and brands. Launched in 2011, MR PORTER has established itself as a leading authority in men's style, providing an unparalleled shopping experience with top-notch customer service and editorial content.

Redeeming a Promo Code

Redeeming a promo code on MR PORTER is straightforward. Follow these steps:

1. Browse and Select Items: Add the desired items to your shopping bag.
2. View Shopping Bag: Click on the shopping bag icon at the top right corner of the page.
3. Proceed to Checkout: Click the “Checkout” button.
4. Enter Promo Code: On the checkout page, look for the “Add a Promotion Code” box.
5. Apply Promo Code: Enter your code in the box and click “Apply.”
6. Verify Discount: Ensure that the discount has been applied to your order total before proceeding to payment.

Troubleshooting Promo Codes

If your promo code isn’t working, here are some tips:

• Check Expiration: Ensure the promo code has not expired.
• Read Terms and Conditions: Verify if there are specific terms and conditions, such as minimum spend requirements or excluded products.
• Correct Entry: Double-check that the promo code has been entered correctly without any typos.
• One-Time Use: Confirm that the promo code hasn’t been used already, as many codes are single-use.
• Eligibility: Make sure you're eligible for the promotion (e.g., new customers only, specific regions).

Stacking and Combining Promo Codes

MR PORTER typically does not allow the stacking or combining of multiple promo codes in a single order. Only one promo code can be applied per transaction, so choose the one that provides the best benefit.

Expert Coupon Hacks

Here are some tips and tricks for saving money while shopping at MR PORTER:

• Sign Up for the Newsletter: Receive the latest news, promotions, and exclusive offers.
• Seasonal Sales: Shop during holiday sales events for marked-down prices.
• Outlet Section: Browse the outlet or sale section for discounted items.
• Exclusive Partnerships: Look for exclusive collaborations that may come with promotional offers.
• Price Alerts: Set up price alerts for specific items you’re interested in to be notified of any price drops.

Holiday Sales

MR PORTER frequently offers significant discounts during major seasonal and holiday sales, such as:

• Black Friday
• Cyber Monday
• Boxing Day
• End-of-season sales (Spring/Summer, Fall/Winter)

Keep an eye on their website or sign up for the newsletter to stay informed about upcoming sales events.

Best Way to Find Deals

To find the best deals at MR PORTER:

• Regular Check-ins: Regularly visit the “Sale” section on the website.
• Newsletter Subscription: Subscribe to the newsletter for updates on promotions and sales.
• Social Media: Follow MR PORTER’s social media accounts for announcements and exclusive offers.
• App Notifications: Download the MR PORTER app and enable notifications for the latest deals.

Return Policy

MR PORTER offers a comprehensive return policy:

• Return Period: Returns are accepted within 28 days of receipt.
• Condition: Items must be in their original condition with all tags attached.
• Process: Initiate the return process through your MR PORTER account. Print the pre-paid return label, and schedule a pickup or drop off at a designated location.
• Refunds: Refunds are issued to the original method of payment and typically processed within 14 days of receiving the returned item.

For more details, visit MR PORTER’s returns page on their website.

Contact Information

For customer support, you can contact MR PORTER through the following methods:

• Email: Orders and customer service inquiries can be emailed to customercare@mrporter.com.
• Phone: Call their customer service line at +1 877 535 3677.
• Live Chat: Available on the MR PORTER website for immediate assistance.
• Social Media: Reach out via their social media channels for support and inquiries.

About MR PORTER

MR PORTER was launched in February 2011 as a global retail destination for men’s style. It offers a meticulously curated selection of the world's leading menswear brands coupled with expert advice, original editorial content, and outstanding customer service. Part of the Yoox Net-a-Porter Group, MR PORTER has set a new standard in men’s luxury fashion retail.