Shopping at MYTHERESA: A Comprehensive Guide

Introduction

MYTHERESA is a premier online store specializing in luxury fashion for women, men, and kids. From high-end clothing and shoes to accessories and more, the store offers a curated selection of the latest fashions from over 200 top international brands. With a commitment to excellence in both product quality and customer service, MYTHERESA is a go-to destination for discerning shoppers.

Redeeming a Promo Code

Using a promo code at MYTHERESA is straightforward. Follow these steps:

1. Select Items: Browse the website and add your desired items to your shopping cart.
2. View Cart: Once you are ready to check out, click on the shopping cart icon in the upper-right corner of the page.
3. Enter Promo Code: Below the list of your selected items, find the field labeled "Enter your promo code".
4. Apply Code: Type your promo code into the field and click "Apply".
5. Verify Discount: Ensure that the discount has been applied to your total amount.
6. Proceed to Checkout: Continue with the checkout process to complete your purchase.

Troubleshooting Promo Codes

If your promo code isn't working:

• Check Expiration Date: Ensure the promo code hasn't expired.
• Read Terms and Conditions: Some codes may have restrictions such as minimum purchase amounts or specific category applicability.
• Verify Code Entry: Double-check for typos and make sure you entered the code exactly as provided.
• One-Time Use: Confirm that the promo code hasn't been used already.
• Exclusions: Some items or brands might be excluded from promotions.

If none of the above solutions work, contact MYTHERESA customer support for assistance.

Stacking and Combining Promo Codes

MYTHERESA typically does not allow the stacking or combining of multiple promo codes on a single order. Ensure you use the promo code that offers the greatest benefit for your specific purchase for the best savings.

Expert Coupon Hacks

Here are some tips to maximize your savings at MYTHERESA:

1. Sign Up for the Newsletter: Subscribe to their newsletter to receive exclusive offers and updates on upcoming sales.
2. Abandoned Cart Discounts: Add items to your cart and leave them there; sometimes, MYTHERESA will email you a discount to encourage you to complete your purchase.
3. Follow on Social Media: Follow MYTHERESA on social media platforms for special offers, flash sales, and coupon codes.
4. Loyalty Programs: Keep an eye out for any loyalty programs that offer points or discounts for frequent shoppers.
5. End of Season Sales: Shop at the end of seasons when MYTHERESA often discounts older inventory to make way for new collections.

Holiday Sales

MYTHERESA holds various seasonal and holiday sales, including:

• Black Friday and Cyber Monday: Deep discounts on a vast selection of items.
• Christmas and New Year Sales: Special offers during the holiday season.
• Summer and Winter Sales: End-of-season sales to clear out seasonal inventory.

Be sure to check the website and subscribe to the newsletter to stay informed about these sales events.

Best Way to Find Deals

To find the best deals at MYTHERESA:

• Visit the Sale Section: Regularly check the "Sale" section on the website for discounted items.
• Sign Up for Newsletters: Receive notifications about special sales and exclusive deals.
• Use Promo Code Websites: Look for promo codes on reputable coupon websites.
• Follow on Social Media: Stay updated with the latest promotions and sales.

Return Policy

MYTHERESA offers a flexible return policy to ensure customer satisfaction:

• Return Period: Items can be returned within 30 days of purchase.
• Condition: Returned items must be in their original condition and packaging, with all tags attached.
• Return Process: Initiate the return process through your account on the MYTHERESA website, and use the provided return label to send back the items.
• Refunds: Refunds will be issued to the original payment method once the return is processed.

For more details, visit the MYTHERESA return policy page.

Contact Information

Need help? Contact MYTHERESA customer support:

• Email: customerservice@mytheresa.com
• Phone: +49 89 127695-101 (available Monday to Friday, 8 am to 10 pm CET; Saturday, 9 am to 6 pm CET)
• Live Chat: Available on the website for immediate assistance.

About MYTHERESA

Founded in 2006, MYTHERESA began as a small boutique in Munich, Germany, before evolving into an online luxury fashion retailer. Today, it is recognized globally, offering a carefully curated selection of high-end fashion and outstanding customer service. With a commitment to quality, MYTHERESA continues to set the standard for luxury online shopping.

This guide aims to help you navigate your shopping experience at MYTHERESA seamlessly. Happy shopping!