Guide to Shopping at SERENEDE® (serenede.com)

Introduction

Welcome to SERENEDE®, the premier destination for high-quality street fashion and urban wear. Known for its trendsetting designs and commitment to excellence, SERENEDE® offers a wide range of clothing options for the fashion-savvy individual.

Redeeming a Promo Code

1. Select Your Items: Browse through the collections and add your chosen items to your cart.
2. Cart Review: Click on the cart icon in the top right corner to review your selected items.
3. Apply Promo Code:
   • Scroll down to the section labeled "Discount Code" or "Promo Code".
   • Enter your promo code in the designated field.
   • Click "Apply" to see the discount reflected in your total amount.
4. Checkout: Once the promo code is applied, proceed to checkout by clicking the “Checkout” button. Follow the steps to complete your purchase.

Troubleshooting Promo Codes

• Check Expiry Date: Ensure the promo code is still valid and has not expired.
• Correct Spelling: Make sure there are no typos or extra spaces.
• Eligible Products: Verify if the promo code applies to the items in your cart.
• Minimum Purchase: Some promo codes require a minimum purchase amount.
• Single Use: Confirm that the promo code has not already been used.

If you encounter issues after these checks, contact customer support for assistance.

Stacking and Combining Promo Codes

SERENEDE® generally does not allow stacking or combining multiple promo codes within a single order. Make sure to choose the best available promo code for your purchase to maximize savings.

Expert Coupon Hacks

• Newsletter Subscription: Subscribe to the SERENEDE® newsletter for exclusive offers and early access to sales.
• Social Media: Follow SERENEDE® on social media platforms for special promotions and flash sales.
• Clearance Section: Check the clearance section regularly for deeply discounted items.
• Holiday Sales: Utilize holiday sales such as Black Friday and Cyber Monday for significant savings.

Holiday Sales

SERENEDE® offers various seasonal and holiday sales throughout the year, including:

• Black Friday: Massive discounts across all categories.
• Cyber Monday: Online-only deals following Black Friday.
• End-of-Season Sales: Clearance of seasonal items at reduced prices.
• Back-to-School Sales: Discounts on everyday essentials.

Best Way to Find Deals

To find the best deals at SERENEDE®, consider the following:

• Newsletter: Sign up to receive updates on sales and special promotions.
• Website: Regularly check the "Sale" section on the website.
• Social Media: Follow SERENEDE® on Instagram, Facebook, and Twitter for real-time updates on discounts and flash sales.
• Deal Websites: Visit reputable deal and coupon websites for any additional promo codes.

Return Policy

SERENEDE® offers a 30-day return policy. Items must be unworn, unwashed, with original tags, and in the original packaging. To initiate a return:

1. Contact Customer Support: Reach out via email or contact form to request a return authorization.
2. Prepare the Package: Include the return authorization and securely pack the items.
3. Ship the Package: Send the package via a traceable shipping method to the provided return address.

Refunds are processed within 5-7 business days after the return is received.

Contact Information

For any questions or assistance, you can contact SERENEDE® customer support:

• Email: support@serenede.com
• Contact Form: Visit the Contact Us page on the website.
• Social Media: Reach out via direct message on SERENEDE®'s social media platforms.

About SERENEDE®

Founded with a mission to blend high fashion with urban culture, SERENEDE® has become a leading name in streetwear. Renowned for its innovative designs and top-notch quality, SERENEDE® continues to push the boundaries of fashion, ensuring every piece stands out in style.

Happy Shopping! 🚀