Shopping Guide for Poshmark (poshmark.com)

Introduction

Welcome to Poshmark, a widely popular online marketplace designed for buying and selling new or gently used fashion items. With a vast inventory from individual sellers and households, you can discover unique and designer pieces at discounted prices. Whether you’re looking to update your wardrobe or clear out your closet, Poshmark offers an easy and engaging shopping experience.

Redeeming a Promo Code

Step-by-Step Instructions:

1. Add Items to Your Cart:
   • Browse through the Poshmark website and add desired items to your shopping cart.
2. Proceed to Checkout:
   • Once you have selected your items, click on the shopping cart icon at the top-right corner of the page and click “Checkout”.
3. Apply Promo Code:
   • On the checkout page, you will see a field labeled “Promo Code” or “Apply Code”. Enter your promo code into this box.
4. Validate the Code:
   • Click the “Apply” button next to the promo code field. The discount should be reflected in your order total.
5. Complete Checkout:
   • Proceed with entering your payment information and shipping details, then click “Place Order” to complete your purchase.

Troubleshooting Promo Codes

Tips:

• Check Expiration Date: Ensure the promo code has not expired.
• Case Sensitivity: Codes are case-sensitive, so enter them exactly as given.
• Eligibility: Verify that your items are eligible for the promo code. Some codes apply only to specific categories or brands.
• Minimum Purchase: Ensure you meet the minimum purchase requirement if one exists.
• Usage Limits: Some promo codes can only be used once per customer.

Stacking and Combining Promo Codes

Poshmark typically allows only one promo code per order. If you have multiple promo codes, you’ll need to choose the one that provides the best discount for your purchase.

Expert Coupon Hacks

Tips and Tricks:

1. Referral Credits: Sign up using a referral code from an existing user to get a discount on your first purchase.
2. Bundle Deals: Negotiate with sellers to bundle multiple items for a discounted price.
3. Make Offers: Use the “Make an Offer” feature to propose a lower price for items you’re interested in.
4. Follow Favorite Sellers: Stay updated on new listings and potential discounts from sellers you like.
5. Closet Clear-Out Sales: Keep an eye out for "Closet Clear-Out" events where sellers offer significant discounts to move inventory quickly.

Holiday Sales

Seasonal and Holiday Sales:

• Black Friday/Cyber Monday: Expect significant markdowns and special promotions during this period.
• Posh Parties: Participate in themed “Posh Parties” where you can find exclusive discounts and special listings.
• End-of-Season Sales: Many sellers offer discounts at the end of fashion seasons to clear out inventory.

Best Way to Find Deals

1. Search Filters: Use the comprehensive search filters to narrow down items by price, condition, and brand.
2. Follow Poshmark's Blog and Social Media: Stay informed about upcoming sales, promotions, and Posh Parties.
3. Offer to Likers Feature: Sellers often send out special discounts to users who have liked their items.

Return Policy

Poshmark allows returns for items that are not as described, such as those with undisclosed damage or incorrect listings. To initiate a return:

1. Open a Case: Within 3 days of delivery, go to your “Purchases” and select the order you’d like to return, then open a case.
2. Submit Evidence: Provide photo evidence and a description of the issue.
3. Resolution: If your case is approved, you’ll receive a prepaid shipping label to return the item for a refund.

Contact Information

How to Contact Poshmark Customer Support:

• Help Center: Visit Poshmark Help Center for FAQs and support articles.
• Email: You can reach out to support@poshmark.com for direct assistance.
• In-App Support: Use the “Support Center” available within the Poshmark mobile app for quick queries.

About Poshmark

Founded in 2011, Poshmark has grown to become a major online marketplace for fashion enthusiasts. Originally launched as a mobile app, the platform connects buyers and sellers to a wide community of fashion lovers. Poshmark's innovative social commerce approach includes virtual Posh Parties, allowing users to share and shop together, and its secure payment and shipping processes ensure a hassle-free experience for all users.