Rakuten Rewards Shopping Guide

Introduction

Rakuten Rewards (rakuten.com), formerly known as Ebates, is a leading cashback and shopping platform that partners with thousands of retailers to offer shoppers cashback on their purchases. By signing up for a free Rakuten account, you can earn cashback on everyday purchases from a wide range of participating stores.

Redeeming a Promo Code

1. Navigate to Rakuten: Visit Rakuten Rewards.
2. Log in or Sign up: If you don’t have an account, sign up for free. If you already have one, log in using your credentials.
3. Search for your Store: Use the search bar to find the store where you want to shop.
4. Visit the Store: Click on the store link to visit the store’s homepage via Rakuten.
5. Shop as Usual: Add the items you wish to purchase to your cart.
6. Checkout: Proceed to the checkout page.
7. Apply Promo Code: Look for the field labeled “Promo Code” or “Coupon Code” at the checkout page.
8. Enter Your Code: Enter the promo code you’ve obtained and click “Apply” to redeem your discount.

Troubleshooting Promo Codes

• Check Expiry Date: Ensure the promo code is still valid and hasn't expired.
• Case Sensitivity: Promo codes are often case-sensitive, so enter the code exactly as given.
• Minimum Purchase Requirements: Some promo codes may require a minimum purchase amount.
• Eligible Items: Certain promo codes may only be applicable to specific items or categories.
• One-Time Use: Ensure you haven’t used the promo code before if it’s a one-time-use code.

If your promo code still doesn’t work, contact Rakuten customer service for further assistance.

Stacking and Combining Promo Codes

Rakuten’s platform generally does not support the stacking of multiple promo codes. You can typically only use one promo code per transaction. Always review the terms and conditions associated with each promo code to understand any restrictions.

Expert Coupon Hacks

• Cashback Offers: Always activate Rakuten’s cashback offer before making a purchase.
• Price Alerts: Set price alerts on items you’re interested in to be notified when they go on sale.
• Browser Extensions: Install the Rakuten browser extension to receive instant cashback notifications and coupon alerts while you shop.
• Gift Card Deals: Buy discounted gift cards from Rakuten for additional savings.
• Refer-a-Friend Program: Refer friends to Rakuten to earn referral bonuses for each friend who signs up and makes a purchase.

Holiday Sales

Rakuten partners with retailers for major seasonal sales such as Black Friday, Cyber Monday, and back-to-school sales. During these times, you can find increased cashback offers and exclusive promo codes for even greater savings.

Best Way to Find Deals

• Daily Deals Page: Check Rakuten’s “Hot Deals” section for daily discounts and coupon offers.
• Email Alerts: Subscribe to Rakuten’s newsletter to receive exclusive offers and promo codes.
• Social Media: Follow Rakuten on social media platforms like Facebook and Twitter for real-time updates on deals and promotions.
• Rakuten App: Use the Rakuten mobile app to browse and activate deals on-the-go.

Return Policy

• Standard Returns: Return policies depend on the individual retailer from whom you made your purchase.
• Refunds and Exchanges: You must follow the retailer’s return process for refunds and exchanges.
• Rakuten Cashback: If a purchase is returned, the corresponding Rakuten cashback will be deducted from your account.

Always check the return policy on the retailer’s website before making a purchase to ensure you understand their terms.

Contact Information

• Customer Support: Visit the Rakuten Help Center for FAQs and support articles.
• Email: You can email Rakuten customer support at memberservices@rakuten.com.
• Phone: Call Rakuten customer service at 1-888-880-8430 for immediate assistance.

About Rakuten Rewards

Rakuten Rewards, originally founded as Ebates in 1998, is a pioneer in cashback shopping. The company was acquired by the Japanese e-commerce giant Rakuten in 2014 and rebranded as Rakuten Rewards in 2019. It now serves millions of users worldwide, offering cashback, exclusive coupon codes, and exceptional deals from over 2,500 retailers. The platform continues to evolve, providing shoppers with innovative ways to save money on their everyday purchases.

Happy Shopping!