Shopping at REI (REI.com) - A Detailed Guide

Introduction

REI (Recreational Equipment, Inc.) is a renowned American retail and outdoor recreation services company. Known for its high-quality gear, apparel, and expertise in outdoor activities, REI offers a variety of products for camping, hiking, cycling, running, fitness, and more. In addition to their extensive product offering, REI also provides classes, events, and adventure trips to help customers connect with the outdoors.

Redeeming a Promo Code

Here's how to redeem a promo code at REI.com:

1. Add Items to Your Cart:

   • Start by browsing the website and adding items to your shopping cart.

2. View Cart:

   • Click on the shopping cart icon usually located at the top-right corner of the page.

3. Proceed to Checkout:

   • Click on the "Checkout" button to begin the checkout process.

4. Enter Promo Code:

   • On the payment page, you will see a field labeled "Promo Code" or "Coupon Code."
   • Enter your promo code in this field and click "Apply."

5. Verify Discount:

   • Ensure that the discount has been applied to your order before finalizing the purchase.

Troubleshooting Promo Codes

If your promo code isn't working, try the following tips:

• Check Expiration Date: Ensure the code is still valid and hasn’t expired.
• Read the Terms and Conditions: Some codes have restrictions on the type of products or minimum purchase amounts.
• Double-Check the Code: Make sure you've entered the code correctly, without any typos or extra spaces.
• One-Time Use: Some codes can only be used once per customer.
• Contact Customer Service: If none of the above resolves the issue, reach out to REI customer support for assistance.

Stacking and Combining Promo Codes

REI's policy usually allows only one promo code per order. Promo codes cannot typically be stacked or combined. Always make sure to use the most valuable promo code available for your purchase.

Expert Coupon Hacks

Unlock the best savings with these tips and tricks:

• Sign Up for REI Emails: Get exclusive offers and notifications about sales.
• Join the REI Co-op Membership: For a one-time fee, members get 10% back on eligible purchases, access to member-only sales, special offers, and more.
• Check REI Outlet: Find discounted items on the REI Outlet section of their website.
• Shop During Sales Events: Take advantage of annual sales like REI Anniversary Sale and Holiday sales.
• Follow REI on Social Media: Stay updated on promotions and flash sales.
• Use Cashback Sites: Before shopping, check cashback websites for additional savings on REI purchases.

Holiday Sales

REI frequently offers seasonal and holiday sales:

• REI Anniversary Sale: Typically held in May, this sale includes significant discounts on gear and apparel.
• Labor Day, Memorial Day, and 4th of July Sales: Expect discounts on a wide range of products.
• Holiday Sales: Black Friday, Cyber Monday, and Christmas sales often feature deep discounts.

Best Way to Find Deals

Maximize your savings by following these steps:

• Visit the Sale Section: Regularly check the "Deals" or "Sale" section on REI.com.
• Subscribe to Newsletters: Get instant updates on upcoming sales and promotions.
• Check Partner Websites: Sites like RetailMeNot and Honey often list verified REI promo codes.
• Use the REI App: The app sometimes features app-exclusive discounts.

Return Policy

REI has a generous return policy known as the REI Guarantee:

• Standard Return Policy: Most items can be returned within one year of purchase.
• Exclusions: Outdoor electronics (like GPS and cameras) must be returned within 90 days.
• Process: Returns can be made online or in-store. For online returns, visit REI.com and start a return through your order history page.

Contact Information

Reach out to REI customer support for assistance:

• Phone: Call 1-800-426-4840.
• Email: Use the contact form on their website to send an email.
• Live Chat: Available on REI.com during business hours.
• Physical Locations: Visit any REI store for in-person assistance.

About REI

REI was founded in 1938 by a group of 23 climbing buddies headed by Lloyd (who had learned the love of outdoors during his time in Germany) and Mary Anderson. They initially set up cooperative store to supply quality outdoor gear at reasonable prices. Over the decades, REI evolved into a multi-faceted retail company, providing a wide array of outdoor gear, apparel, and services. Committed to promoting outdoor life, REI invests extensively in community programs, sustainable practices, and initiatives to preserve the environment.

Happy shopping and enjoy your outdoor adventures with REI gear!