Guide to Shopping at RockAuto

Introduction

RockAuto is an online automotive parts retailer that offers a wide range of parts for cars and trucks at competitive prices. Whether you're looking for replacement parts, tools, or accessories, RockAuto provides an extensive inventory from various manufacturers to meet your needs. Their user-friendly website allows you to search for parts based on year, make, model, and engine of your vehicle.

Redeeming a Promo Code

To redeem a promo code on RockAuto's website, follow these steps:

1. Add Items to Cart: Shop for your desired car parts and add them to your shopping cart.
2. Proceed to Checkout: Click on the cart icon and select “Checkout”.
3. Enter Promo Code: In the “How did you hear about us?" box, you'll need to enter your promo code.
4. Apply and Confirm: Click "Apply" and ensure the discount is reflected in your order total before proceeding with the payment.

Troubleshooting Promo Codes

If your promo code isn't working, try the following tips:

1. Check Expiration Date: Ensure the promo code hasn’t expired.
2. Case Sensitivity: Promo codes are case-sensitive. Double-check for any uppercase or lowercase requirements.
3. Minimum Purchase Requirement: Some codes may require a minimum purchase amount.
4. Item Restrictions: Certain promo codes may only apply to specific items or categories.
5. Contact Support: If issues persist, you can reach out to RockAuto’s customer support for assistance.

Stacking and Combining Promo Codes

RockAuto typically does not allow the stacking or combining of multiple promo codes. Only one promo code can be applied per order, so choose the one that offers the best discount.

Expert Coupon Hacks

Here are some expert tips and tricks for saving money while shopping at RockAuto:

1. Newsletter Subscription: Subscribe to RockAuto’s newsletter for exclusive offers and updates.
2. Bulk Purchases: Consider buying in bulk to save on shipping costs.
3. Price Comparisons: Take advantage of RockAuto's website tools to compare prices between different brands and manufacturers.
4. Forum Discounts: Join automotive forums where members occasionally share exclusive promo codes.
5. Clearance Items: Look out for clearance and closeout deals for additional savings.

Holiday Sales

RockAuto often participates in seasonal and holiday sales. Keep an eye out for special promotions during:

• Black Friday
• Cyber Monday
• Christmas and New Year
• Labor Day
• Memorial Day

These sales usually feature significant discounts on a wide range of products.

Best Way to Find Deals

To find the best deals on RockAuto:

1. Visit the “Promotions and Rebates” Section: This section on their website lists current promotions and manufacturer rebates.
2. Check the “Closeouts” Section: Find heavily discounted items listed under closeouts.
3. Use Price Matching Tools: Utilize tools and extensions that compare prices across different retailers.
4. Regular Website Visits: Periodically check the website for updated sales and special offers.

Return Policy

RockAuto has a straightforward return policy:

• Time Frame: Returns must be initiated within 30 days of receipt.
• Refund: Returns are subject to a 15% restocking fee unless the item is defective or an error on RockAuto's part.
• Condition: Items must be in new, uninstalled condition, and include the original packaging.
• Return Process: Submit a return request through your account, obtain an RMA (Return Merchandise Authorization) number, and follow the instructions provided for shipping the item back.

For more detailed information, visit the RockAuto Return Policy page.

Contact Information

To contact RockAuto’s customer support:

• Website Contact Form: Submit your queries via the RockAuto Contact Us form.
• Mailing Address: RockAuto, LLC, 6418 Normandy Lane, Madison, WI 53719, USA.

The website does not offer a direct phone number but typically responds promptly to online inquiries.

About RockAuto

Founded in 1999, RockAuto is a family-owned business that has grown to become a trusted online retailer for auto parts. Their mission is to provide quality automotive parts at affordable prices, with an easy-to-navigate website and a focus on customer service. RockAuto sources parts from over 300 manufacturers, ensuring a vast selection and consistent availability for virtually any make and model of vehicle.

Shopping at RockAuto can be a rewarding experience, especially with the right tips and knowledge at your fingertips. Happy Shopping!